Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $72,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Life insurance
Disability Benefits
Parental leave
wellness benefits
Paid Time Off
Job Description
Roku is a pioneering technology company that has transformed how people watch television. As the number one TV streaming platform across the United States, Canada, and Mexico, Roku aims to empower every television globally with seamless streaming experiences. Founded with the vision to connect the entire television ecosystem, Roku enables consumers to access the content they love, helps content publishers grow and monetize their audiences, and provides advertisers with unique tools to engage viewers effectively.
Roku is a fast-growing public company that values every employee’s contribution from day one. Within this dynamic and innovative environment, the culture emphasizes collaboration, inde... Show More
Roku is a fast-growing public company that values every employee’s contribution from day one. Within this dynamic and innovative environment, the culture emphasizes collaboration, inde... Show More
Job Requirements
- Bachelor’s degree in IT, Engineering, Film Production, or a related field
- 3+ years of experience in digital media or streaming operations
- 1-3 years of experience supporting live online video workflows, including signal acquisition and SCTE-based signaling
- Ability to remain composed and effective in high-pressure, live environments
- Flexibility to work variable hours, including evenings and weekends
- Strong communication skills
- Experience working cross-functionally with technical and non-technical teams
- Structured, self-directed approach to problem solving and task management
- Working knowledge of OTT and live streaming platforms
Job Qualifications
- Understanding of the streaming or media market/industry
- 3+ years of experience in digital media or streaming operations
- 1-3 years of experience supporting live online video workflows, including signal acquisition (satellite, fiber, TS) and SCTE-based signaling
- Experience managing linear programming schedules and EPGs
- Familiarity with metadata concepts and feed formats (e.g., XML, JSON)
- Strong communication skills, with the ability to translate between technical and business contexts
- Experience working cross-functionally with technical and non-technical teams
- Structured, self-directed approach to problem solving and task management
- Working knowledge of OTT and live streaming platforms
- Bachelor’s degree in IT, Engineering, Film Production, or a related field
- Ability to remain composed and effective in high-pressure, live environments
- Flexibility to work variable hours, including evenings and weekends
- Experience with SSAI technologies
- Familiarity with cloud-based live streaming architectures
- Understanding of DRM and content protection schemes
Job Duties
- Coordinate schedules and operational readiness for upcoming live sporting events with internal teams and content partners
- Provide real-time operational support for multiple concurrent live streaming events
- Own Tier-1 live events end-to-end, ensuring a high-quality viewer experience
- Manage task execution across production teams, service partners, and supporting engineers during live events
- Partner with senior engineers to triage and mitigate high-severity incidents while supporting root-cause analysis
- Produce post-event reports and operational summaries for Live Operations leadership
- Contribute to the development, testing, and improvement of operational tools and automation
- Coordinate customer notifications, escalations, and follow-ups to meet service level objectives
- Support onboarding and training of new Live Operations team members as the organization scales
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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