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Aimbridge Hospitality

Lions Gate Hotel - Front Desk Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel is dedicated to offering an exceptional experience to every guest who walks through our doors. As a respected establishment in the hospitality industry, we pride ourselves on delivering outstanding service, creating a welcoming environment, and ensuring guest satisfaction is at the core of every interaction. Our team consists of passionate professionals committed to upholding the highest standards of hospitality, and we actively invest in the development and wellbeing of our staff. We provide a dynamic, fast-paced work environment that encourages teamwork, continuous learning, and career growth opportunities within the hospitality sector.

We are currently seeking a Front De... Show More

Job Requirements

  • High School diploma or equivalent
  • At least 2 to 3 years of progressive experience in a hotel or related field
  • Previous supervisory experience preferred
  • Must have a valid driver's license
  • Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid

Job Qualifications

  • At least 2 to 3 years of progressive experience in a hotel or related field
  • High School diploma or equivalent
  • Previous supervisory experience preferred
  • Must have a valid driver's license
  • Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid

Job Duties

  • Greet guests with a friendly and helpful attitude, making sure check-ins and check-outs are smooth and pleasant experiences
  • Obtain all necessary information when taking reservations and monitor VIP and special guest requests
  • Track logs and reports to ensure all processes are followed
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner
  • Stay informed about rates, packages, and promotions, and help maximize room revenue
  • Foster good communication and teamwork among staff members, assist in training new associates
  • Address guest concerns effectively and handle workplace issues efficiently and proactively
  • Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations
  • Enter, track, and report information in the brand systems

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location