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Aimbridge Hospitality

Lions Gate Hotel - Front Desk Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel is a distinguished hospitality establishment dedicated to providing exceptional service and comfort to all guests. Known for our commitment to excellence, we focus on creating memorable experiences that combine quality, convenience, and the warmth of genuine hospitality. As a prominent player in the hotel industry, we pride ourselves on our welcoming atmosphere and highly trained staff who consistently go above and beyond to meet and exceed guest expectations. We operate in a dynamic environment where customer satisfaction is the top priority, and attention to detail is crucial to maintaining our high standards.

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Job Requirements

  • At least 2 to 3 years of progressive experience in a hotel or related field required
  • High School diploma or equivalent required
  • Previous supervisory experience preferred
  • Must have a valid driver’s license
  • Compliance with certification requirements may include Food Handlers Alcohol Awareness CPR and First Aid

Job Qualifications

  • At least 2 to 3 years of progressive experience in a hotel or related field
  • High School diploma or equivalent
  • Previous supervisory experience preferred
  • College coursework in a related field helpful
  • Must have a valid driver’s license
  • Compliance with certification requirements may include Food Handlers Alcohol Awareness CPR and First Aid

Job Duties

  • Greet guests with a friendly and helpful attitude making sure check-ins and check-outs are smooth and pleasant experiences
  • Obtain all necessary information when taking reservations and monitor VIP and special guest requests
  • Track logs and reports to ensure all processes are followed
  • Ensure logging and delivery of all messages packages and mail in a timely and professional manner
  • Stay informed about rates packages and promotions and help maximize room revenue
  • Foster good communication and teamwork among staff members assist in training new associates
  • Address guest concerns effectively and handle workplace issues efficiently and proactively
  • Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations
  • Enter track and report information in the brand systems

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location