Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability income
Long-term disability income
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our hotel is committed to delivering outstanding hospitality experiences and is recognized for its welcoming atmosphere and exceptional guest services. We pride ourselves on creating a comfortable and enjoyable environment for travelers from around the world. As part of our ongoing efforts to maintain high standards of service and guest satisfaction, we are currently looking to hire a Front Desk Supervisor. This role is crucial to the smooth operation of the hotel's front desk, serving as the first and last point of contact for our valued guests. The Front Desk Supervisor is responsible for ensuring that every guest feels warmly... Show More
Job Requirements
- At least 2 to 3 years of progressive experience in a hotel or related field
- High school diploma or equivalent
- Previous supervisory experience preferred
- Must have a valid driver’s license
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Qualifications
- At least 2 to 3 years of progressive experience in a hotel or related field
- High school diploma or equivalent
- Previous supervisory experience preferred
- Must have a valid driver’s license
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Duties
- Greet guests with a friendly and helpful attitude, ensuring smooth and pleasant check-ins and check-outs
- Obtain all necessary information when taking reservations and monitor VIP and special guest requests
- Track logs and reports to ensure all processes are followed
- Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner
- Stay informed about rates, packages, and promotions and help maximize room revenue
- Foster good communication and teamwork among staff members and assist in training new associates
- Address guest concerns effectively and handle workplace issues efficiently and proactively
- Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations
- Enter, track, and report information in the brand systems
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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