Line Team

Springfield, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $20.00 - $23.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

employee discount

flexible schedule

Training and Development

Team-oriented environment

meal discounts

Job Description

This job opportunity is offered by a fast-paced quick-service restaurant known for its commitment to delivering exceptional guest experiences through high-quality food preparation and friendly service. The establishment prides itself on maintaining strict food safety standards and fostering a welcoming atmosphere, ensuring that every guest enjoys a seamless and satisfying visit. As a line team member, the successful candidate will play a vital role in upholding these values and contributing to the overall success of the restaurant.

The primary focus of the Line Team Member role is to expertly prepare, cook, and serve side options quickly and accurately, strictly foll... Show More

Job Requirements

High school diploma or equivalent preferred
At least 1 year of experience in a related industry
Excellent communication abilities with a friendly and polite demeanor
Solid understanding of commonly-used concepts, practices, and procedures within a restaurant environment
Strong interpersonal abilities with a collaborative, team-oriented mindset
Successful completion of company training program
Prolonged periods of standing, walking, bending, and twisting while managing and executing restaurant operations
Ability to lift and carry items weighing up to 50 pounds, including tables, equipment, food and event supplies
Frequent use of hands and fingers is required for various tasks essential to restaurant operations, such as handling knives, operating a combi oven, and other related duties
Effective verbal and written communication skills, essential for interacting with staff, guests, and event partners
Strong visual acuity for reading and analyzing data on computer screens, event layouts, or printed documents
Sharp hearing acuity to communicate and respond effectively in loud environments with significant background noise, typical of restaurant and event settings
Withstand exposure to possible food allergens including but not limited to meats, fish, nuts, dairy, and oils
Withstand exposure to and work with cleaning chemicals

Job Qualifications

High school diploma or equivalent preferred
At least 1 year of experience in a related industry
Excellent communication abilities with a friendly and polite demeanor
Solid understanding of commonly-used concepts, practices, and procedures within a restaurant environment
Strong interpersonal abilities with a collaborative, team-oriented mindset
Successful completion of company training program

Job Duties

Practice safe food handling and maintain cleanliness at all times
Follow company standards to portion and prepare menu items accurately based on guest choices
Cook and prepare side dishes according to pars and management instructions
Set up the line at the beginning of the shift and ensure backups are stocked for service and for the next shift
Maintain strong knowledge of the menu, including ingredients and preparation methods
Engage with guests following B.E.A.R Hospitality method
Interact with guests in a friendly and approachable manner, maintaining appropriate volume and composure in crowded environments
Communicate directly with guests to ensure they feel welcome and at ease
Coordinate with other team members to ensure order accuracy and overall guest satisfaction
Accurately input orders into the POS system, handle cash transactions, make change, and process credit card payments
Answer calls professionally according to company standards, handle questions, take to-go and small catering orders, place guests on hold appropriately, direct calls, or take detailed messages when necessary
Keep the workstation clean, organized, and stocked throughout the shift

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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