Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.75 - $22.10
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k) Plan
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
Employee assistance program (EAP)
Job Description
Signature Aviation is the largest global network of private aviation terminals with more than 225 locations worldwide. Renowned for delivering safe, convenient, and elevated experiences to its customers, Signature Aviation stands as a premier hospitality organization committed to redefining private air travel. The company is recognized as a certified Great Place to Work and boasts a team of nearly 6,000 aviation experts and enthusiasts who are dedicated to providing excellence to guests and communities alike. Signature is heavily invested in taking care of its team, offering a wide variety of benefits, programs, and resources designed to support employee overall well-being... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 18 years of age
- Valid state driver's license
- Ability to pass background and drug tests
- Airport security badge eligibility
- Legal authorization to work in country of employment
- Completion of required training programs
- Passing color vision test
- Basic computer and email proficiency
- Excellent English communication skills
- Ability to perform simple math
- Flexibility to work various shifts and weather conditions
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- A valid state driver's license, in some locations a commercial driver's license (CDL) is required as dictated by local regulations and business needs
- Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies
- Must be legally authorized to work in the country of employment
- Ability to successfully and timely complete Signature's training programs
- Ability to pass a color vision test for purposes of inspecting aviation fuel
- Ability to use a computer and email, including pass computer-based training modules
- Excellent verbal and written communication skills, and for safety-sensitive tasks, in English
- Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
- Ability to work flexible schedules, including night, holiday and weekend shifts and in various weather conditions
- Preferred: three (3) to six (6) months experience and/or training in aviation, customer service or other related field, or equivalent combination of education and experience and/or training
Job Duties
- Work as part of a team delivering safe and efficient aircraft services while providing a welcoming atmosphere to customers and other guests
- Collaborate, cooperate and work closely with all coworkers, customers, clients, vendors, and aircraft crewmembers to ensure customer service needs are met
- Service aircraft as requested by management or customers, such as fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, delivering catering and towing
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, and stair trucks, shuttles, etc
- Offer, promote, sell and deliver general aviation services to crewmembers, customers and other guests
- Maintain safe, clean and secure ramps and operations
- Drive a shuttle vehicle with passengers and/or luggage and cargo
- Load and unload luggage and other cargo into/out of aircraft and from/into the FBO or other location
- Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
- Provide professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times
- Understand, comply with and enforce all operational, safety, and customer service requirements for all aspects of the job
- Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport
- Create accurate records pertaining to time worked and activities and services performed
- Abide by emergency response procedures when/if critical events occur
- Recommend improvements to Signature's standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel
- Other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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