Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
Flexjet is a leading private aviation company that provides exceptional charter services and flight solutions to clients across the globe. Known for its commitment to safety, customer satisfaction, and reliability, Flexjet operates a modern fleet of aircraft and offers personalized services tailored to the unique needs of each client. As a prominent player in the fractional jet ownership and private aviation space, Flexjet prides itself on delivering world-class service and maintaining long-term relationships with its clientele and crew members. The company culture emphasizes professionalism, teamwork, and continuous training to ensure top performance in the fast-evolving aviation industry.
The Line Servi... Show More
The Line Servi... Show More
Job Requirements
- Must possess the legal ability to work in the United States
- Strong working knowledge of FBO operations, customer service principles, and the Flexjet service philosophy
- Excellent interpersonal, verbal, and written skills are necessary to perform job at the expected level
- Must have a strong attention to detail, organizational skills, and the ability to prioritize multiple tasks
- Successful candidate must be able to respond calmly and handle many customers' demands in a fast-paced environment
- Ability to work in a team atmosphere to anticipate clientele or crew member needs or to resolve problems quickly
- Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business
- Must maintain a valid state driver's license
Job Qualifications
- High school graduate
- Previous experience in FBO services, fuel handling experience, and customer service preferred
- Ability to comprehend and perform basic math calculations with minimal errors
- Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook)
- Knowledge of use and operation of standard office equipment
- Previous aviation experience desired
Job Duties
- Provide world-class service during every interaction with our crew members and clientele to maintain long term relationships
- Marshal aircraft in and greet clientele and crew members in a friendly, professional manner
- Provide appropriate continuous assistance as necessary to ensure good customer relations with crew members and clientele
- Park and store or properly secure all parked aircraft at all times and direct the movement of aircraft and vehicular traffic on the ramp including the FBO facility and hangars
- Service aircraft with all supplies and materials, including fueling, which may be required by the aircraft
- Maintain, clean and organize ramp, hangars and facilities keeping all free of debris and clutter
- Accept and control checks of fuel received into site operated fuel storage system(s)
- Perform fuel quality tests on applicable equipment in accordance with ATA form 103
- Assist all aircraft crews and passengers by providing various services they may desire and aid in boarding and deplaning of passengers, baggage, and cargo
- Transport crews and passengers to local hotels and/or airport terminal as needed
- Operate vehicular (fuel trucks, tugs, baggage handling) and ground radio equipment
- General cleaning of aircraft as needed or requested
- Perform periodic checks of all equipment and facilities and document findings
- Initiate emergency response procedures when required
- Perform various lawn care and janitorial services to ensure a pleasant and clean work environment and guest waiting areas
- Contribute and participate in any customer appreciation and promotional events, such as birthdays or anniversaries
- Comply with all airport authority rules and regulations including AOA operations and airport security requirements
- Participate in continuous training including NATA programs and company designed curriculum
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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