Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and development programs
Uniform allowance
Employee Discounts
Job Description
Galaxy FBO is a leading Fixed Base Operator (FBO) providing comprehensive ground support services for general aviation and commercial flights. Known for outstanding customer service and operational excellence, Galaxy FBO operates at several major airports, offering fueling, maintenance coordination, and other ramp services to a diverse clientele ranging from private pilots to corporate flight departments. The company commits to delivering a seamless and safe experience, ensuring operational efficiency and client satisfaction through professional and well-trained staff.
The Line Service Supervisor role at Galaxy FBO is a vital position responsible for overseeing the activities of Line Service Technicians and ensuring... Show More
The Line Service Supervisor role at Galaxy FBO is a vital position responsible for overseeing the activities of Line Service Technicians and ensuring... Show More
Job Requirements
- High school diploma or equivalent (GED)
- 1 to 3 years of experience in a related FBO role
- Valid driver’s license
- Must be comfortable working outdoors in all weather conditions
- Ability to operate vehicles, golf carts and ground support equipment
- Ability to communicate effectively using two-way radios
- Ability to lift and carry up to 75 pounds
- Ability to stand and walk for extended periods
- Ability to perform manual labor tasks such as cleaning, loading baggage, and aircraft servicing
Job Qualifications
- High school diploma or equivalent (GED)
- 1 to 3 years of experience in a related FBO role
- Proficient computer skills including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
- Valid driver’s license
- Experience using software programs such as TotalFBO and FlightBridge, preferred
- Experience flight scheduling/dispatching in part 91 or 135 operation, preferred
- Ability to interact with professionalism and discretion with clientele
- Ability to interpret a variety of instructions furnished in written or oral form
- Ability to handle customer demands and crisis with poise
- Ability to deliver an exceptional customer experience which is at the core of Galaxy’s commitment to the Client
- Ability to work in a team driven environment
- Must be comfortable with working outdoors, day, night and in all weather conditions
Job Duties
- Serve as the primary ramp coordinator on duty
- Coordinate and assign duties to Line Service Technicians, monitor progress and assess results
- Serve as the primary trainer for new line service employees
- Verify fuel record reconciliation daily
- Fuel aircraft in accordance with specifications and fuel quality control standards
- Ensure that all fuel trucks are fully prepared to operate safely and efficiently
- Qualify for and maintain Airport SIDA (where applicable) and valid driver’s license
- Operate vehicles, golf carts and ground support equipment
- Tow and marshal aircraft
- Ensure aircraft are chocked, locked and secure
- Perform aircraft lavatory and potable water service
- Load/unload baggage
- Assist pilots with aircraft pre and post flight services
- Top off fuel trucks and fill out proper fuel farm paperwork
- Accurately make records of all fueling activities in compliance with current procedures
- Perform a variety of manual tasks including but not limited to facility cleaning, vehicle washing, aircraft cleaning and vacuuming
- Communicate clearly and concisely using two-way radios to relay messages
- Sump trucks to check for water and contaminants daily
- Maintain a clean and orderly flight line free of FOD and safety hazards
- Direct people, drivers and flight crews on ramp area
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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