Limo Services Dispatcher - Full Time (Caesars Palace LV)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Team member recognition programs
Career development opportunities
Job Description
Caesars Entertainment, Inc. is recognized as the largest casino-entertainment company in the United States and one of the world's most diversified providers in the casino-entertainment sector. Founded in Reno, Nevada in 1937, Caesars Entertainment has expanded significantly through new resort developments, expansions, and strategic acquisitions. The company's resorts operate under prominent brand names including Caesars, Harrah's, Horseshoe, and Eldorado. With a long-standing reputation for excellence, Caesars is committed to providing outstanding service, operational excellence, and technological advancement to build loyalty and value for its guests. The company also embraces corporate social responsibility through its PEOPLE PLANET PLAY framework, focusing on... Show More
Job Requirements
- minimum age of 18
- ability to work flexible hours including evenings and weekends
- ability to multitask in a fast-paced environment
- ability to handle heavy business volume and sensitive situations in a timely manner
- tolerance to areas containing secondhand smoke
- ability to lift and carry 30 pounds
- ability to bend, crouch, kneel, twist, and work at a desk or counter
- effective communication skills
- manual dexterity to operate office equipment
- ability to maneuver around office and property
- ability to respond to visual and aural cues
Job Qualifications
- previous experience dispatching in high pace environment or equivalent experience in a luxury hotel setting
- customer service-oriented mindset
- ability to multitask and communicate professionally and effectively while doing so
- ability to work efficiently, independently and cohesively, consistently producing quality results
- previous experience with LMS, Outlook and flight tracking apps such as Flightview or Flight Aware preferred
- high school diploma preferred
- minimum age requirement is 18
- must possess basic computer skills and knowledge of operating Windows specific to position responsibilities
- effective communication via phone, radio, or email
- ability to read and understand all policies and procedures
- must be able to communicate effectively with guests, employees, and members of management in English specific to position duties and responsibilities
Job Duties
- adhere to all policies and procedures of the Hotel Transportation and Casino Services Department
- provide positive service standards including but not limited to courtesy, sincerity, and enthusiasm
- answer phone calls, emails, and text messages to assist with host requests and guest needs
- track flights to ensure chauffeurs are on location on time for airport pickups
- monitor ride board constantly and dispatch chauffeurs on rides at the appropriate times
- communicate via 2-way radios and/or cellular phones with chauffeurs
- assist chauffeurs with guest and host requests while en route to or from the property
- communicate with other departments such as VIP, Butlers, and Casino Marketing to ensure all pertinent information is shared with all to ensure a seamless transportation experience
- receive emergency and non-emergency calls, monitor driver logs, keep records, and address guest escalations
- maintain a clean and safe working area
- perform other duties and responsibilities as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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