Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
401k Match
Paid Time Off
Pet insurance
Verizon discount
Tuition Reimbursement
legal services
Emotional wellbeing support
Domestic Partner Coverage
Health savings account
Flexible spending account
Job Description
FirstService Residential is a leading property management company that provides professional association management services to over 9,000 residential communities across the United States and Canada. With a workforce of 19,000 associates, the company is recognized as a Great Place to Work, reflecting its commitment to a positive and inclusive workplace culture. It offers competitive salaries, comprehensive benefits including medical, dental, and retirement plans, career training, and opportunities for professional development. The company prides itself on exceptional service and a fulfilling career path in property management. Employees benefit from a collaborative, diverse, and supportive environment dedicated to associate satisfaction and growth.... Show More
Job Requirements
- High school degree required
- College Degree preferred
- Recreation and/or management experience preferred
- Must have a valid California driver's license
- Must have own reliable transportation
- Must have state mandated vehicle insurance
Job Qualifications
- Proficient in English
- Bi-lingual a positive
- Strong ethical practices
- Strong verbal and written communication skills
- Strong internal/external customer relation skills required with ability to communicate effectively with all levels of management, associates, members and other stakeholders
- Excellent general math skills
- Demonstrated organizational and time management skills with the ability to multi-task, implement, and monitor progress for successful completion
- Ability to work well under pressure in a fast-paced environment meeting deadlines
- Demonstrates attention to detail
- Demonstrates awareness of variables which could affect associate retention and/or morale
- Demonstrates excellent organizational and time management skills
- Excellent attendance and punctuality
- Working knowledge of Microsoft Office applications including MS Word, Excel, PowerPoint, Outlook, Publisher
Job Duties
- Maintain high-level customer service and hospitality both internally and externally
- Partner with Facility, Fitness, and Activities Committee to create, manage and adhere to annual and homeowner events and budget, including monthly progress updates
- Review and process rental agreements and forms to ensure completion from each member and vendor
- Manage the collection of all deposits, forms, and fees for community events
- Communicate with club members on the policies and guidelines pertaining to community room rentals, space and equipment
- Ensure approved vendors are compliant with insurance requirements
- Monitor and oversee the master community event and activities calendar as needed and ensure accuracy for posting on community monitors and website
- Create and implement survey tools and processes to identify resident interest for community event activities and recreational programs
- Communicate with supervisor and staff on all logistics involved for each event and state the role each person is responsible for and follow through with meeting needs
- Manage the maintenance and cleanliness of rooms, furniture and equipment used for each venue, both pre and post events
- Monitor monthly expenditures of all community events, activities, recreational programs, etc., to ensure management of expenses, accurate coding and compliance to budget limits
- Create and update event P&L reports for pre and post events
- Handle internal and external complaints
- Maintain vendor relations and ensure that service standards are maintained
- Promote the communities current and upcoming events via newsletter, e-Blast and advertisements within the clubhouse
- Attend and participate in Board meetings as required
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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