Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,100.00 - $94,900.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Job Description
Highgate is a premier real estate investment and hospitality management company, distinguished by its expansive portfolio and extensive industry presence. With over 30 years of experience, Highgate manages assets exceeding $15 billion and oversees more than 400 hotels across key global regions, including North America, Europe, the Caribbean, and Latin America. This leadership position is underscored by a commitment to innovation in the hospitality space, blending traditional hotel brand management with cutting-edge lifestyle and luxury concepts. As a company, Highgate prides itself on developing bespoke lifestyle hotel brands alongside legacy and independent properties, all featuring modern programming and leveraging digital... Show More
Job Requirements
- At least 1 to 3 years’ experience in marketing and communications in hospitality industry
- demonstrated ability to develop and implement successful marketing strategies for individual hotels including ROI and KPI metrics
- strong presentation and communication skills
- proficiency with design and editing software such as Photoshop, Adobe Illustrator, Premiere, and After Effects
- ability to organize exclusive events
- knowledge of social media marketing and content creation using tools like Shortstack, Offerpop, Hootsuite, and Wordpress
- ability to deliver strong print and collateral marketing materials
- ability to work efficiently in a high-pressure and fast-paced environment
- exceptional attention to detail and follow-up
- maintain a warm and friendly demeanor
- effective verbal and written communication skills across all levels of staff and guests
- ability to multitask and prioritize departmental functions to meet deadlines
- maintain regular attendance in compliance with company standards
- maintain high standards of personal appearance and grooming
- comply with company standards and safety regulations
- proactive problem-solving skills
- ability to understand and evaluate complex information and data
- ability to maintain confidentiality of information
- perform other duties as assigned by management
Job Qualifications
- At least 1 to 3 years’ experience in marketing and communications in hospitality industry
- demonstrated ability to develop and implement successful marketing strategies for individual hotels including ROI and KPI metrics
- strong presentation and communication skills
- proficiency with design and editing software such as Photoshop, Adobe Illustrator, Premiere, and After Effects
- demonstrated ability to develop and maintain relationships with internal and external stakeholders including general managers, directors of sales, revenue leaders, regional teams, media representatives, and public relations firms
- strong creative abilities
- knowledge of social media marketing and content creation using tools like Shortstack, Offerpop, Hootsuite, and Wordpress
- ability to deliver strong print and collateral marketing materials
- exceptional attention to detail and organizational skills
- ability to work under pressure in fast-paced environments
- effective verbal and written communication skills
- ability to multitask and prioritize departmental functions to meet deadlines
- maintain regular attendance and adhere to company standards
- maintain high standards of personal appearance and grooming
- comply with hotel standards and safety regulations
- ability to identify and solve problems proactively
- ability to understand and evaluate complex information and data
- ability to maintain confidentiality of information
Job Duties
- Manage omnichannel campaigns integrating digital, social, PR, content, and partnerships to drive brand visibility and guest engagement
- craft compelling brand narratives and content strategies aligned with luxury positioning
- partner with hotel teams to develop localized initiatives that support revenue growth and differentiation
- develop and execute go-to-market strategies for new property builds, openings, and brand transitions, ensuring cohesive brand integration and market entry success
- foster strong relationships with property teams and owners, collaborating closely to align marketing strategies with ownership goals and expectations and providing regular campaign performance and ROI updates
- manage SEO, paid media, CRM, and email strategies to improve acquisition and retention
- use guest segmentation and performance insights to optimize marketing ROI
- drive lifecycle marketing efforts that increase direct bookings and guest lifetime value
- manage social media strategy and content development to build brand community
- manage influencer collaborations to amplify brand messaging
- work closely with PR teams on earned media, thought leadership, and editorial storytelling
- cultivate brand partnerships that enhance guest experience and hotel positioning
- curate activations and pop-ups that tap into cultural trends and lifestyle moments
- partner with F&B, programming, and creative teams to build brand-led destination drivers
- manage marketing budgets, planning, and resource allocation
- build marketing playbooks and standard operating procedures to support cross-functional alignment for campaign management
- conduct post-campaign analysis and performance reporting to optimize future strategies
- perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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