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Steadily Insurance Agency logo

Lifecycle Experience Lead

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $150,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401k
equity
free snacks
Team lunches

Job Description

Steadily is a pioneering insurtech company that specializes in providing rental property insurance tailored specifically for landlords. Founded five years ago, Steadily has rapidly grown into a reputable organization currently employing around 200 dedicated professionals. The company expertly manages an impressive $40 billion in risk and is on a trajectory to becoming the largest and most trusted insurer for rental properties across the United States. Steadily’s mission centers on delivering fast, affordable insurance solutions while ensuring claims are paid quickly and fairly, reflecting the company’s commitment to exceptional customer service and transparency. Steadily fosters a dynamic and innovative workplace culture... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • 5+ years of relevant professional experience
  • Proficiency with lifecycle marketing platforms like Braze, Iterable, Customer.io, or HubSpot
  • Strong written and verbal communication skills
  • Demonstrated ability to execute marketing campaigns and manage data
  • Experience working collaboratively across functions
  • Knowledge of compliance and regulatory environment in insurance or similar sectors preferred

Job Qualifications

  • Bachelor's degree or equivalent experience in marketing, communications, or related field
  • 5+ years managing lifecycle marketing, client experience, operations, or growth programs
  • Hands-on experience with lifecycle marketing platforms such as Braze, Iterable, Customer.io, or HubSpot
  • Strong copywriting skills and brand voice development
  • Analytical ability to measure impact and interpret user insights
  • Experience in regulated environments such as InsurTech, FinTech, or B2B SaaS preferred
  • Ability to manage multiple projects and work effectively in a fast-paced environment

Job Duties

  • Design lifecycle journeys holistically and act as a product owner
  • Identify and surface insights to improve product and operational flows
  • Own campaign strategy and execute automated personalized lifecycle communications
  • Define touchpoints for acquisition, activation, service, retention, and brand loyalty
  • Partner with internal stakeholders to align messaging and optimize event triggers
  • Leverage analytics to understand behavior, segment audiences, and personalize communications
  • Develop clear and on-brand copy for transactional and marketing messages
  • Track KPIs and optimize messaging through testing and experimentation
  • Ensure compliance, deliverability, and platform hygiene

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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