Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
wellness programs
Job Description
Life Time is a premier health and wellness company dedicated to inspiring and empowering people to realize their potential at every stage of life. Known for its expansive network of health clubs, gyms, and community-focused wellness centers, Life Time provides a comprehensive suite of services designed to promote a healthy way of life. The company prides itself on delivering an exceptional member experience that combines fitness, lifestyle, and community connection to support overall well-being.
The Membership Concierge III position at Life Time Work is a vital role within our customer service and member engagement team. This role focuses on ... Show More
The Membership Concierge III position at Life Time Work is a vital role within our customer service and member engagement team. This role focuses on ... Show More
Job Requirements
- High school diploma or GED
- 3 to 5 years of sales and customer service experience
- Demonstrated proficiency with Microsoft Office Suite
- Excellent communication and time management skills
Job Qualifications
- High school diploma or GED
- 3 to 5 years of sales and customer service experience
- Demonstrated proficiency with Microsoft Office Suite
- Excellent communication and time management skills
- Experience with Microsoft Dynamics CRM (preferred)
Job Duties
- Builds and develops relationships with new and existing members by providing premiere customer service and showing care for all members, team members and space presentation
- Serves members at member service desks, setting an energetic, helpful and friendly tone
- Performs daily walkthroughs to ensure that all areas are like new, clean and organized
- Hosts member events on a regular basis focused on living a healthy way of life in work, and to cultivate community and connection between members
- Demonstrates personal sales success by achieving and exceeding daily, weekly, and monthly acquisition and retention goals through persistent and enthusiastic outreach
- Tracks business financials for the Life Time Work location including P&L
- Facilitates cross-training with Club Member Concierge team
- Builds awareness and support for retention through effective communication and reporting of all social and business activities
- Collects and responds to feedback and concerns gathered from team members and members
- Delivers new member onboarding
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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