Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Life Time is a premier health and wellness company dedicated to creating vibrant communities through its diverse offerings, including fitness centers, workspaces, and lifestyle programming. With locations across the nation, Life Time Work specifically focuses on delivering high-quality work environments that encourage productivity, community engagement, and healthy living. Known for its state-of-the-art facilities and commitment to member satisfaction, Life Time is a leader in the wellness industry. The organization fosters an inclusive, diverse, and equitable workplace, emphasizing respect and celebration of individual uniqueness while maintaining merit-based hiring and promotion practices.
The Membership Concierge III position within Life Time... Show More
The Membership Concierge III position within Life Time... Show More
Job Requirements
- High school diploma or GED
- 3 to 5 years of sales and customer service experience
- Demonstrated proficiency with Microsoft Office Suite
- Excellent communication skills
- Excellent time management skills
Job Qualifications
- High school diploma or GED
- 3 to 5 years of sales and customer service experience
- Demonstrated proficiency with Microsoft Office Suite
- Excellent communication skills
- Excellent time management skills
- Experience with Microsoft Dynamics CRM preferred
Job Duties
- Builds and develops relationships with new and existing members by providing premiere customer service and showing care for all members, team members and space presentation
- Serves members at member service desks, setting an energetic, helpful and friendly tone
- Performs daily walkthroughs to ensure that all areas are 'like new', clean and organized
- Hosts member events on a regular basis focused on living a healthy way of life in work, and to cultivate community and connection between members
- Demonstrates personal sales success by achieving and exceeding daily, weekly, and monthly acquisition and retention goals through persistent and enthusiastic outreach
- Tracks business financials for the Life Time Work location including P&L
- Facilitates cross-training with Club Member Concierge team
- Builds awareness and support for retention through effective communication and reporting of all social and business activities
- Collects and responds to feedback and concerns gathered from team members and members
- Delivers new member onboarding
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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