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Geisinger

Life Flight Dispatcher

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and development opportunities

Job Description

Geisinger is a renowned healthcare organization dedicated to delivering exceptional health services to its patients, members, and the broader community. Established with a mission to improve health outcomes, Geisinger prioritizes kindness, excellence, learning, innovation, and safety in all aspects of its operations. As an equal opportunity employer, Geisinger fosters a diverse and inclusive work environment where collaboration, cooperation, and collegiality are highly valued. The organization offers comprehensive healthcare benefits from day one to both full-time and part-time employees, including vision, dental, and coverage for domestic partners. Geisinger’s initiatives and values are reflected in their commitment to treating everyone with compassion... Show More

Job Requirements

  • high school diploma or equivalent
  • certified emergency medical technician or certified emergency medical dispatcher
  • certified flight communicator within one year of hire
  • valid driver's license
  • knowledge of flight-following systems and communication equipment
  • ability to handle medical command requests and trauma notifications
  • experience in tracking and coordinating air and ground assets

Job Qualifications

  • High school diploma or equivalent
  • certified emergency medical technician or certified emergency medical dispatcher
  • certified flight communicator within one year of hire
  • experience with communication and dispatching equipment
  • knowledge of Federal Aviation Administration and Federal Communications Commission regulations
  • ability to coordinate with multiple agencies
  • strong organizational and communication skills

Job Duties

  • Receives all incoming requests for assistance from requesting entities
  • coordinates the closest, safest, and most appropriate asset for transport while following all appropriate guidelines and protocols
  • calculates and relays navigational information to assets
  • monitors, records, and tracks all assets and crews during day-to-day ground and air operations
  • utilizes flight-following systems, communication equipment, and weather reporting systems to complete program operations
  • monitors all base-site locations, helipads, and hangars
  • obtains patient demographics and medical reports for every transport and disseminates information as needed
  • notifies all necessary entities of an asset's estimated time in route or arrival
  • handles incoming medical command requests, trauma notifications, and patient reports and connects them to Medical Command or hospital physicians
  • coordinates notifications for incoming air and ground assets to appropriate staff members
  • coordinates with personnel during incidents and reports actions taken
  • updates the Leadership Team on any program or transport issues
  • maintains adequate supplies and a clean work environment
  • assists in orientation and training of new department personnel

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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