Job Overview
Employment Type
Hourly
Compensation
Type:
Salary
Rate:
Range $40,400.00 - $58,600.00
Work Schedule
Standard Hours
Benefits
Paid vacation
Paid parental leave
Paid sick leave
Flex Days
Medical insurance
Dental Insurance
Vision Insurance
Reimbursement of realtor association and MLS dues
401k plan
Employee stock purchase plan
comprehensive training
Career development opportunities
Job Description
Redfin is a leading full-service real estate brokerage committed to redefining the home buying and selling experience in favor of the consumer. Renowned for its innovative integration of technology and expert real estate professionals, Redfin operates the most-visited nationwide brokerage website in the US, combining the power of cutting-edge tools with the personalized support of skilled agents. The company’s mission is to make real estate faster, easier, and more efficient for consumers while fostering a transparent and customer-focused approach. Redfin’s workplace culture embraces diversity, inclusion, and equal opportunity, providing a supportive environment that encourages growth, innovation, and collaboration among its... Show More
Job Requirements
- Real estate license
- One year of customer service experience
- Strong knowledge of real estate contracts and disclosures preferred
- Excellent organizational and communication skills
- Proficiency with technology tools including Google Suite and proprietary software
- Experience communicating with clients via email and phone
- Ability to work calmly and manage multiple tasks under pressure
- Availability to work Monday through Friday, 8am to 5pm
- Willingness to work remotely with occasional in-office visits
Job Qualifications
- Real estate license
- One year of real estate contract experience preferred
- One year of customer service experience
- Excellent attention to detail, organizational and interpersonal skills
- Clear and concise verbal and written communication skills
- Proficient in basic technologies and quick to learn new tools
- Experienced in using email and phone for client communication
- Calm demeanor when resolving issues
- Ability to handle multiple priorities in a fast-paced environment
- Strong sense of accountability for agent and client experience
- Motivated by a spirit of service and client success
Job Duties
- Coordinate real estate deals by managing communication between agents, clients, lenders, inspectors, appraisers, and closing companies
- Manage a high volume of transactions while maintaining quick response times and proactive follow-up
- Coordinate property access for inspections and appraisals
- Handle all transaction paperwork including drafting addenda, processing disclosures, and maintaining complete files
- Support multiple agents by understanding their working styles and delivering excellent client care
- Guide clients through the closing process to minimize stress and answer their questions
- Ensure all contractual deadlines are met and mitigate risks of delays
- Drive agent and client satisfaction by providing support that meets service excellence standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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