Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $26.40
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Annual bonus
Incentives
Job Description
Redfin is a leading full-service real estate brokerage that is revolutionizing the real estate industry by leveraging technology to enhance the buying and selling experience for consumers. Known for having the most-visited nationwide brokerage website, Redfin combines innovative proprietary technology with a team of expert real estate agents to provide a faster, easier, and more efficient home transaction process. The company is strongly committed to customer-centric service, striving to create an experience that benefits buyers, sellers, agents, and the broader community alike. Redfin operates in various states across the country, including Illinois, Maryland, Minnesota, Massachusetts, Colorado, New York City, New... Show More
Job Requirements
- Real estate license
- One year of customer service experience
- Proficient in technology and communication tools
- Excellent organizational skills
- Ability to manage multiple priorities
- Strong communication skills
- Calm under pressure
- Service-oriented mindset
Job Qualifications
- A real estate license is required
- At least one year of real estate contract experience preferred, with strong knowledge of contracts, disclosures, contingencies, settlement, and lending
- Minimum one year of customer service experience required
- Excellent attention to detail and strong organizational skills
- Clear and concise verbal and written communication abilities
- Proficiency with basic technology including internet searches and customer relationship management tools
- Ability to quickly learn new technologies such as Google Suite and Redfin proprietary systems
- Experience using email and phone to communicate with clients and stakeholders
- Calm and professional demeanor when resolving issues
- Ability to handle multiple priorities in a fast-paced environment
- Strong sense of accountability to support agents and clients effectively
- A service-oriented mindset with a focus on client and agent success
Job Duties
- Coordinate real estate transactions from contract to closing, working closely with agents, clients, lenders, inspectors, appraisers, and closing companies
- Manage a high volume of deals, processing 30-50 transactions per month on average with quick response times and proactive follow-up
- Coordinate property access for inspections and appraisals
- Manage all transaction paperwork including drafting addenda, processing disclosures, and ensuring files are complete
- Build strong relationships with multiple agents to understand their working styles and support client needs throughout the process
- Minimize client stress by guiding them through the closing process and promptly addressing their questions
- Ensure all contractual deadlines are met, alert parties to risks, and mitigate potential issues to facilitate on-time closings
- Drive satisfaction by delivering support that meets Redfin’s high standard of service excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurants and hotels use OysterLink to hire.
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