Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $17.00 - $26.40
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Annual bonus
employee incentives
Job Description
Redfin is a leading technology-powered real estate brokerage committed to transforming the home-buying and selling experience through innovative tools and dedicated support teams. Known for its client-centric approach, Redfin combines cutting-edge technology with expert real estate professionals to deliver outstanding service at every stage of the transaction. The company operates across multiple states including Illinois, Maryland, Minnesota, Massachusetts, Colorado, New York City, New Jersey, Jersey City, California, D.C., and Washington, offering a collaborative environment where talented individuals can thrive and grow their careers in real estate.
At Redfin, every real estate agent is supported by a skilled team focused ... Show More
At Redfin, every real estate agent is supported by a skilled team focused ... Show More
Job Requirements
- Real estate license
- One year of customer service experience
- Excellent organizational and communication skills
- Ability to manage multiple priorities
- Proficiency with internet and communication tools
- Calm demeanor under pressure
- Strong accountability and service orientation
- Ability to work Monday to Friday, 8am to 5pm
- Eligible to work in Illinois, Maryland, Minnesota, Massachusetts, Colorado, New York City, New Jersey, Jersey City, California, D.C. or Washington
Job Qualifications
- A real estate license is required
- One year of real estate contract experience preferred, with strong knowledge of contracts, disclosures and the lifecycle of closing transactions
- At least one year of customer service experience is required
- Excellent attention to detail, organizational and interpersonal skills
- Clear and concise verbal and written communication abilities
- Proficient with basic technologies such as internet search and customer relationship tools
- Ability to learn new technologies including Google Suite and Redfin proprietary tools
- Experience communicating with clients and other parties via phone and email
- Ability to maintain a calm demeanor when resolving issues
- Experience managing multiple priorities in a fast-paced environment
- Strong sense of accountability towards the agent and client experience
- Commitment to providing service that prioritizes client and agent success
Job Duties
- Take a lead role in coordinating real estate deals, working with agents to orchestrate details between clients, cooperating agents, lenders, closing companies and other parties to ensure seamless transactions
- Manage a high volume of transactions, processing 30-50 deals per month on average during busy times, while maintaining quick response times and proactive follow-up
- Coordinate property access for inspectors, appraisers and vendors
- Manage all transaction paperwork including drafting addenda, processing disclosures and ensuring file completion
- Proactively support multiple agents by building relationships and understanding their working styles to take care of clients throughout the buying and selling process
- Minimize client stress by expertly guiding them through the closing process and promptly responding to inquiries
- Ensure all contractual deadlines are met, alerting parties when deadlines are at risk and mitigating risks to facilitate on-time closings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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