Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $17.00 - $26.40
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Annual bonus
Incentives
Job Description
Redfin is a leading real estate technology company committed to revolutionizing the buying and selling process by delivering exceptional client experiences with the support of a dedicated team of real estate professionals. At Redfin, every agent is backed by skilled teams whose sole purpose is to ensure clients receive outstanding service at each stage of their real estate journey. This innovative company blends technology, data-driven insights, and human expertise to facilitate smooth, transparent, and efficient real estate transactions. Known for its forward-thinking approach and collaborative work environment, Redfin offers employees the chance to engage with cutting-edge tools while contributing to... Show More
Job Requirements
- real estate license
- one year of customer service experience
- excellent attention to detail and organizational skills
- clear and concise verbal and written communication
- proficiency in basic technologies and aptitude for learning new tools
- experience communicating with clients via email and phone
- calm demeanor when handling issues
- ability to manage multiple priorities in a fast-paced setting
- strong accountability for client and agent satisfaction
- commitment to providing excellent service
Job Qualifications
- a real estate license is required
- one year of real estate contract experience with strong contractual and disclosure knowledge preferred
- one year of customer service experience is required
- excellent attention to detail organizational and interpersonal skills
- clear and concise verbal and written communication
- proficient in basic technologies and ability to learn new technologies
- experience using email and phone for client and party communication
- calm demeanor when resolving issues and communicating with agents and clients
- experience managing multiple priorities in a fast-paced environment
- strong sense of accountability for agent and client experience
- a spirit of service driven by client and agent success
Job Duties
- take a lead role in coordinating real estate deals working with agents to orchestrate details between clients cooperating agents lenders closing companies and other parties to ensure seamless transactions from contract to close
- manage a high volume of transactions while maintaining quick response times and proactive follow-up
- coordinate property access for inspectors appraisers and other vendors
- manage all paperwork related to transactions including drafting addenda processing disclosures and ensuring file completeness
- proactively support multiple agents by building relationships to understand their working style and care for clients
- minimize client stress by guiding them through the closing process and promptly responding to questions
- ensure all contractual deadlines are met alert parties when deadlines are at risk and mitigate risks to facilitate on-time closings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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