Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $26.40
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
performance bonuses
Incentive programs
Job Description
Redfin is a leading full-service real estate brokerage known for its mission to redefine real estate in the consumer's favor. By combining cutting-edge technology with expert real estate agents, Redfin aims to make the home buying and selling process faster, easier, and more efficient for clients nationwide. With one of the most-visited brokerage websites across the United States, Redfin is committed to creating a better real estate experience for customers, agents, and everyone involved in the industry. The company fosters an inclusive and diverse workplace culture that encourages different perspectives and backgrounds, ensuring a supportive environment where talent of all... Show More
Job Requirements
- A real estate license is required
- Minimum of one year experience in real estate contracts preferred
- At least one year of customer service experience
- Strong organizational skills with attention to detail
- Effective verbal and written communication abilities
- Proficiency in basic technology tools and willingness to learn new software
- Experience communicating professionally via email and phone
- Ability to remain calm and professional under pressure
- Capacity to manage multiple priorities in a fast-paced setting
- Dedication to providing exceptional service and client support
Job Qualifications
- A real estate license is required
- One year of real estate contract experience preferred
- Strong knowledge of contracts, disclosures, and real estate transaction lifecycle
- One year of customer service experience is required
- Excellent attention to detail, organizational and interpersonal skills
- Clear and concise verbal and written communication skills
- Proficient with basic technologies including internet search and customer relationship tools
- Ability to learn new technologies such as Google suite and proprietary tools
- Experience using email and phone communication with clients and stakeholders
- Calm and professional demeanor when resolving conflicts
- Ability to multitask in a fast-paced environment
- Strong sense of accountability for agent and client experience
- Commitment to a spirit of service and client satisfaction
Job Duties
- Coordinate real estate transactions to ensure seamless communication and process flow from contract to closing
- Manage 30-50 real estate deals per month with quick response times and proactive follow-up
- Arrange property access for inspectors, appraisers, and vendors
- Manage all transaction paperwork including drafting addenda, processing disclosures, and ensuring file completeness
- Support multiple agents by understanding their working styles and responding to client needs throughout the buying and selling process
- Guide clients calmly through the closing process and respond promptly to their inquiries
- Ensure all contractual deadlines are met and proactively mitigate risks to facilitate on-time closings
- Provide support to agents and clients that meets high standards of service excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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