Job Overview
Employment Type
Hourly
Compensation
Type:
Salary
Rate:
Range $42,200.00 - $61,200.00
Work Schedule
Standard Hours
Benefits
Paid vacation
Paid parental leave
Paid sick leave
Flex Days
Medical insurance
Dental Insurance
Vision Insurance
Reimbursement of REALTOR association and state license fees
401(k)
Employee stock purchase plan
comprehensive training
Career development opportunities
Job Description
Redfin is a nationally recognized full-service real estate brokerage known for its innovative use of technology combined with expert real estate agents to create a seamless and efficient home buying and selling experience. As one of the most visited nationwide brokerage websites, Redfin's mission is to redefine real estate in the consumer's favor, making the process faster, easier, and more efficient for clients across the United States. The company prides itself on a commitment to diversity, inclusion, and creating a supportive, collaborative work environment that respects different points of view and backgrounds. Redfin is dedicated to equal employment opportunity and... Show More
Job Requirements
- Real estate license
- Minimum one year customer service experience
- Familiarity with real estate contracts and disclosures preferred
- Strong organizational skills
- Effective communication skills
- Proficiency with technology including internet and CRM tools
- Ability to multitask and prioritize in a fast-paced environment
- Calm and professional demeanor
- Commitment to client and agent satisfaction
- Ability to work Monday through Friday, 8am to 5pm
- Willingness to participate in up to 4 in-office events per year
- Ability to work fully remote
Job Qualifications
- Real estate license required
- One year of real estate contract experience preferred
- Strong knowledge of contractual and disclosure processes
- One year of customer service experience required
- Excellent attention to detail and organizational skills
- Clear and concise verbal and written communication
- Proficiency in basic technology and ability to learn new tools
- Experience communicating via email and phone with clients and parties
- Calm demeanor in issue resolution and communication
- Ability to juggle multiple priorities in a fast-paced environment
- Strong sense of accountability
- Passion for service and client-agent success
Job Duties
- Take lead in coordinating real estate deals, managing details between clients, agents, lenders, and vendors
- Manage high volume of transactions with quick response times and proactive follow-up
- Coordinate property access for inspectors, appraisers, and vendors
- Manage all paperwork including drafting addenda, processing disclosures, and file completion
- Build relationships with multiple agents to understand their working style and support clients
- Guide clients through the closing process and respond promptly to questions
- Ensure all contractual deadlines are met and proactively mitigate risks to facilitate on-time closings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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