Job Overview
Employment Type
Hourly
Compensation
Type:
Salary
Rate:
Range $38,900.00 - $56,400.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Paid vacation
Paid parental leave
Paid sick leave
paid flex days
Medical insurance
Dental Insurance
Vision Insurance
Reimbursement for REALTOR association, MLS dues, and state license fees
401(k)
Employee stock purchase plan
comprehensive training
Career development opportunities
Management support
Job Description
Redfin is a leading full-service real estate brokerage company dedicated to redefining real estate in favor of consumers. Known for having the most-visited nationwide brokerage website, Redfin combines cutting-edge technology with expert real estate agents to simplify and accelerate the home-buying and selling process. Their primary mission is to make real estate faster, easier, and more efficient for everyone involved, be it the clients or the agents. What sets Redfin apart is their commitment to an inclusive and diverse workforce that reflects the varied backgrounds and perspectives of their clients and employees. They believe that fostering a culture of diversity... Show More
Job Requirements
- Real estate license
- One year of customer service experience
- Strong attention to detail
- Excellent communication skills
- Proficient with basic technology and aptitude for learning new tools
- Experience using email and phone for professional communication
- Ability to manage multiple tasks in a fast-paced environment
- Calm and professional demeanor when handling issues
- Strong sense of accountability and service orientation
Job Qualifications
- A real estate license is required
- One year of real estate contract experience preferred with strong contractual and disclosure knowledge
- One year of customer service experience is required
- Excellent attention to detail, organizational and interpersonal skills
- Clear and concise verbal and written communication skills
- Proficient in basic technologies with aptitude to learn new platforms including Google suite and proprietary tools
- Experience communicating with clients and other parties via email and phone
- Calm demeanor in resolving issues and communicating with agents and clients
- Ability to juggle multiple priorities in a fast-paced environment
- Strong sense of accountability for the agent and client experience
- A service-oriented mindset focused on client and agent success
Job Duties
- Take a lead role in coordinating real estate deals, working with agents to orchestrate the details between clients, cooperating agents, lenders, closing companies, and other parties
- Manage a high volume of transactions with quick response times and proactive follow-up under agent oversight
- Coordinate property access for inspectors, appraisers, and other vendors
- Manage all paperwork related to the transaction including drafting addenda, processing disclosures, and ensuring file completion
- Build relationships with multiple agents to understand their working style and take care of clients at every step
- Minimize clients' stress by guiding them through the closing process and promptly responding to questions
- Work in a fast-paced environment, juggling multiple priorities and using market knowledge and proprietary tools to inform clients
- Ensure all contractual deadlines are met and proactively mitigate risks to facilitate on-time closing
- Drive agent and client satisfaction by maintaining a gold standard of service excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink - a focused job platform for restaurants and hotels.
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