Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
weekly pay
vacation
Vision Insurance
Dental Insurance
Medical insurance
Team member Referral Bonus Program
Tuition Reimbursement
Discounts with corporate partners
Development and growth opportunities
401K with company match
Job Description
Lexus of Stevens Creek is a prestigious automotive dealership located in Santa Clara, California, and is a proud member of the Penske Motor Group family. Renowned as the number one new and pre-owned dealership in Northern California, Lexus of Stevens Creek offers the largest inventory and competitive values in the region. The dealership prides itself on delivering an exceptional guest experience, whether guests are purchasing new or pre-owned vehicles or receiving expert vehicle servicing from skilled technicians. With a strong commitment to treating both guests and team members with utmost respect and care, the dealership has built a reputation as... Show More
Job Requirements
- Must have a high school diploma or equivalent
- minimum one year of customer service and cash handling experience
- knowledge of basic math principles
- ability to follow detailed instructions and communicate effectively
- valid California driver’s license with a clean driving record
- able to work outdoors in various weather conditions
- able to lift and move objects up to 50 pounds
- able to stand or sit for prolonged periods
- ability to handle guest complaints professionally
- maintain professional appearance
- work well in a team environment
Job Qualifications
- A high school diploma or equivalent
- a minimum of one (1) year of customer service and cash handling duties
- knowledge of basic mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application
- ability to pay attention to detail
- follow-up with internal and external guests
- read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- read and comprehends instructions and information in the English language
- work well with the public
- communicate in a professional manner on the phone, Internet and in person
- use standard office equipment
- must have a valid CA driver's license and maintain an acceptable and safe driving record
Job Duties
- Greets incoming guests on side drive coming in for service and returning loaner cars
- provides loan/rental cars to guest in a courteous and prompt manner
- completes loan/rental contracts thoroughly and accurately
- shows guests the vehicle and performs a walk around explaining operation and accessories
- answers guests questions concerning services performed or products purchased, or refers them to someone who can
- handles guest's complaints with integrity and poise, and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
- maintains high ethical standards in all actions
- maintains assigned workspace in an organized and clean manner
- maintains a professional appearance at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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