
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
weekly pay
vacation
Vision Insurance
Dental Insurance
Medical insurance
Team member Referral Bonus Program
Tuition Reimbursement
Discounts with corporate partners
Development and growth opportunities
401K with company match
Job Description
Lexus of Stevens Creek, a distinguished member of the Penske Motor Group family, stands out as a leading automotive dealership in Northern California. Celebrated as the number one new and pre-owned dealership in the region, it boasts the largest inventory and offers exceptional value to its customers. Beyond its extensive offerings, Lexus of Stevens Creek places a strong emphasis on delivering the best possible guest experience. Every year, thousands of guests rely on the dealership not only for purchasing new and pre-owned vehicles but also for top-tier vehicle servicing performed by expert technicians. This commitment to excellence creates an environment... Show More
Job Requirements
- A high school diploma or equivalent
- A minimum of one (1) year of customer service and cash handling experience
- Knowledge of basic mathematical principles and application
- Ability to pay attention to detail and follow instructions
- Strong communication skills in English
- Ability to work well with the public
- Must have a valid CA driver's license and maintain a safe driving record
Job Qualifications
- A high school diploma or equivalent
- A minimum of one (1) year of customer service and cash handling duties
- Knowledge of basic mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application
- Ability to pay attention to detail
- follow-up with internal and external guests
- read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- read and comprehends instructions and information in the English language
- work well with the public
- communicate in a professional manner on the phone, Internet and in person
- and use standard office equipment
- Must have a valid CA driver's license and maintain an acceptable and safe driving record
Job Duties
- Greets incoming guests on side drive coming in for service and returning loaner cars
- Provides loan/rental cars to guest in a courteous and prompt manner
- Completes loan/rental contracts thoroughly and accurately
- Shows guests the vehicle and performs a walk around explaining operation and accessories
- Answers guests questions concerning services performed or products purchased or refers them to someone who can
- Handles guest's complaints with integrity and poise and when necessary refers dissatisfied customers to the appropriate individuals for resolution
- Maintains high ethical standards in all actions
- Maintains assigned workspace in an organized and clean manner
- Maintains a professional appearance at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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