Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
weekly pay
vacation
Vision Insurance
Dental Insurance
Medical insurance
Team Member Referral Bonus
Tuition Reimbursement
Corporate partner discounts
development opportunities
401K with company match
Job Description
Lexus of Stevens Creek, located in Santa Clara, CA, is a proud member of the prestigious Penske Motor Group family of automotive dealerships. Renowned as the number one new and pre-owned dealership in Northern California, Lexus of Stevens Creek takes a distinct approach to the automotive industry by emphasizing the best possible guest experience. Serving thousands of guests annually, whether they are purchasing new or pre-owned vehicles or having their cars serviced by expert technicians, the dealership is committed to making every guest and team member feel valued and special. Recognized for having the largest inventory and offering great value,... Show More
Job Requirements
- High school diploma or equivalent
- minimum of one year customer service experience
- experience with cash handling
- knowledge of basic math principles
- attention to detail
- follow-up skills
- ability to read and interpret safety and maintenance documents
- English comprehension
- strong communication skills
- proficiency with standard office equipment
- valid California driver's license
- safe driving record
Job Qualifications
- A high school diploma or equivalent
- a minimum of one (1) year of customer service and cash handling duties
- knowledge of basic mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application
- ability to pay attention to detail
- follow-up with internal and external guests
- read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- read and comprehends instructions and information in the English language
- work well with the public
- communicate in a professional manner on the phone, internet and in person
- use standard office equipment
- must have a valid CA driver’s license and maintain an acceptable and safe driving record
Job Duties
- Greets incoming guests on side drive coming in for service and returning loaner cars
- provides loan/rental cars to guest in a courteous and prompt manner
- completes loan/rental contracts thoroughly and accurately
- shows guests the vehicle and performs a walk around explaining operation and accessories
- answers guests questions concerning services performed or products purchased, or refers them to someone who can
- handles guest’s complaints with integrity and poise, and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
- maintains high ethical standards in all actions
- maintains assigned workspace in an organized and clean manner
- maintains a professional appearance at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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