
Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
weekly pay
vacation
Vision Insurance
Dental Insurance
Medical insurance
Team Member Referral Bonus
Tuition Reimbursement
discounts
development opportunities
401K with company match
Job Description
Lexus of Stevens Creek, a reputable automotive dealership located in Santa Clara, California, is a proud member of the Penske Motor Group family. As the number one new and pre-owned dealership in Northern California, Lexus of Stevens Creek prides itself on providing exceptional guest experiences, offering one of the largest inventories of both new and pre-owned vehicles. This establishment stands out in the automotive retail industry by focusing on outstanding customer service and fostering a positive work environment. The dealership emphasizes growth and career development for its staff, believing that teams flourish when well-supported and appreciated. They offer a range... Show More
Job Requirements
- Must have a high school diploma or equivalent
- At least one year of customer service and cash handling experience
- Knowledge of basic math and its application
- Ability to pay attention to detail and follow procedures
- Ability to read, comprehend, and interpret English documents
- Strong communication skills both verbally and in writing
- Must have a valid California driver’s license
- Maintain a safe driving record
- Ability to work outdoors in various weather conditions
- Capability to frequently bend, stretch, stoop, kneel, crouch, or crawl
- Ability to lift and move objects up to 50 pounds
- Must be able to remain standing or sitting for long periods
- Comfortable operating motor vehicles and heavy equipment
- Ability to climb ladders, stairs, ramps, and scaffolding
Job Qualifications
- A high school diploma or equivalent
- A minimum of one (1) year of customer service and cash handling duties
- Knowledge of basic mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application
- Ability to pay attention to detail
- Follow-up with internal and external guests
- Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Read and comprehends instructions and information in the English language
- Work well with the public
- Communicate in a professional manner on the phone, Internet and in person
- Use standard office equipment
- Must have a valid CA driver's license and maintain an acceptable and safe driving record
Job Duties
- Greets incoming guests on side drive coming in for service and returning loaner cars
- Provides loan-rental cars to guest in a courteous and prompt manner
- Completes loan-rental contracts thoroughly and accurately
- Shows guests the vehicle and performs a walk around explaining operation and accessories
- Answers guests questions concerning services performed or products purchased, or refers them to someone who can
- Handles guest's complaints with integrity and poise, and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
- Maintains high ethical standards in all actions
- Maintains assigned workspace in an organized and clean manner
- Maintains a professional appearance at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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