Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
weekly pay
vacation
Vision Insurance
Dental Insurance
Medical insurance
Team Member Referral Bonus
Tuition Reimbursement
Corporate discounts
development opportunities
401k plan
Job Description
Lexus of Stevens Creek, part of the esteemed Penske Motor Group, is a premier automotive dealership located in Santa Clara, California. As the number one new and pre-owned dealership in Northern California, it boasts the largest inventory and exceptional value offerings. More importantly, Lexus of Stevens Creek prides itself on creating an outstanding guest experience and fostering a respectful, positive environment for both customers and team members. Being part of a family like Penske, the dealership values not only its guests but cultivates a workplace culture where every team member feels special and supported. This unique approach has made this... Show More
Job Requirements
- Must have a valid CA driver’s license and maintain an acceptable and safe driving record
- a high school diploma or equivalent
- a minimum of one (1) year of customer service and cash handling duties
- knowledge of basic mathematical principles including adding, subtracting, dividing, multiplying, and percentages
- ability to pay attention to detail
- follow-up with internal and external guests
- ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- ability to read and comprehend instructions and information in English
- excellent communication skills
- ability to work well with the public
- ability to communicate professionally on the phone, internet, and in person
- ability to use standard office equipment
Job Qualifications
- A high school diploma or equivalent
- a minimum of one (1) year of customer service and cash handling duties
- knowledge of basic mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application
- ability to pay attention to detail
- follow-up with internal and external guests
- read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- read and comprehends instructions and information in the English language
- work well with the public
- communicate in a professional manner on the phone, Internet and in person
- use standard office equipment
- must have a valid CA driver’s license and maintain an acceptable and safe driving record
Job Duties
- Greets incoming guests on side drive coming in for service and returning loaner cars
- provides loan/rental cars to guest in a courteous and prompt manner
- completes loan/rental contracts thoroughly and accurately
- shows guests the vehicle and performs a walk around explaining operation and accessories
- answers guests questions concerning services performed or products purchased, or refers them to someone who can
- handles guest’s complaints with integrity and poise, and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
- maintains high ethical standards in all actions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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