Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
weekly pay
vacation
Vision Insurance
Dental Insurance
Medical insurance
Team Member Referral Bonus
Tuition Reimbursement
Discounts with corporate partners
Development and growth opportunities
401K with a Company match
Job Description
Lexus of Stevens Creek is a distinguished automotive dealership located in Santa Clara, California, renowned for delivering an exceptional guest experience. As part of the Penske Motor Group family, which is the #1 new and pre-owned dealership in Northern California, this dealership stands out for its extensive inventory, excellent value offers, and a strong commitment to guest and team member satisfaction. Lexus of Stevens Creek focuses on creating a welcoming environment, ensuring that every visitor feels valued whether they are purchasing a vehicle or having their vehicle serviced. The dealership prides itself on treating its guests and team members with... Show More
Job Requirements
- A high school diploma or equivalent
- a minimum of one (1) year of customer service and cash handling duties
- knowledge of basic mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application
- ability to pay attention to detail
- follow-up with internal and external guests
- read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- read and comprehends instructions and information in the English language
- work well with the public
- communicate in a professional manner on the phone, Internet and in person
- use standard office equipment
- must have a valid CA driver’s license and maintain an acceptable and safe driving record
Job Qualifications
- A high school diploma or equivalent
- a minimum of one (1) year of customer service and cash handling duties
- knowledge of basic mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application
- ability to pay attention to detail
- follow-up with internal and external guests
- read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- read and comprehends instructions and information in the English language
- work well with the public
- communicate in a professional manner on the phone, Internet and in person
- use standard office equipment
- must have a valid CA driver’s license and maintain an acceptable and safe driving record
Job Duties
- Greets incoming guests on side drive coming in for service and returning loaner cars
- provides loan/rental cars to guest in a courteous and prompt manner
- completes loan/rental contracts thoroughly and accurately
- shows guests the vehicle and performs a walk around explaining operation and accessories
- answers guests questions concerning services performed or products purchased, or refers them to someone who can
- handles guest's complaints with integrity and poise, and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
- maintains high ethical standards in all actions
- maintains assigned workspace in an organized and clean manner
- maintains a professional appearance at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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