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Delaware North

Level 6 Bar and Lounge Supervisor, TD Garden

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules

Job Description

Delaware North Sportservice is a renowned hospitality and food service company that operates within some of the most iconic venues across the United States. One of its prominent establishments is TD Garden in Boston, Massachusetts, a historic sports and entertainment arena that serves as the home for the NHL's Boston Bruins and the NBA's Boston Celtics. Owned and operated by Delaware North, TD Garden hosts over 200 events annually, attracting more than 3.5 million visitors, making it New England's largest sports and entertainment venue. The company's legacy dates back more than a century, emphasizing a commitment to delivering exceptional guest... Show More

Job Requirements

  • High school diploma or GED preferred
  • one year of related experience is required
  • basic math skills
  • basic computer skills including word-processing, spreadsheets, and e-mail required
  • demonstrate skill in dealing with guest complaints using active listening skills to maintain the guest‘s goodwill

Job Qualifications

  • High school diploma or GED preferred
  • one year of related experience is required
  • basic math skills
  • basic computer skills including word-processing, spreadsheets, and e-mail
  • demonstrate skill in dealing with guest complaints using active listening skills to maintain the guest‘s goodwill

Job Duties

  • Ensure compliance with all departmental and organizational policies and procedures
  • maintain a safe and clean environment for guests and team members
  • assist managers in training and development of the team and conducting team member 1-on-1 sessions
  • assist managers in the management of staffing levels in accordance with established budgetary goals and business volume
  • inspect by walking through your assigned area to monitor staff and to monitor guest needs
  • supervise hourly team members in the daily performance of their duties
  • ensure the venue is adequately stocked with all products and supplies needed for service

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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