Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $14.50 - $16.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Omni Fort Lauderdale Hotel, opening in Fall 2025, is destined to become a premier destination in South Florida, offering an extensive 120,000 square feet of event space alongside exciting new food and beverage options. This landmark hotel features a Natural Spring inspired full-service spa, an entertainment pedestrian plaza with upscale shopping options, an amphitheater, charter boat docking, and a scenic promenade. Strategically located, the Omni Fort Lauderdale is directly connected to the Broward County Convention Center, positioned immediately adjacent to the Port Everglades cruise terminal, and less than two miles from the Fort Lauderdale Airport, making it a hub of... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1-year experience in customer service
- previous cash handling experience
- ability to communicate effectively in English
- ability to work under pressure
- physical ability to move, bend, lift, carry, push, pull objects up to 40 pounds without assistance
- ability to stand, walk or sit for extended periods
- ability to perform repetitive hand and arm motions
- willingness to adhere to uniform and grooming standards
Job Qualifications
- Minimum 1-year customer service experience
- experience in food, beverage or retail environment
- previous coffee house or hotel experience preferred
- previous cash handling and customer service experience
- ability to communicate clearly and pleasantly in English verbally and in writing
- ability to accurately and efficiently input information into MICROS
- ability to handle stressful situations calmly
- ability to work cohesively with co-workers across departments
- ability to prioritize, organize and follow up on guest requests in a fast-paced environment
- familiarity with coffee, espresso, specialty drinks, and retail items required
Job Duties
- Prepare and serve food and beverage offerings within a coffee house setting
- communicate effectively with guests and associates
- represent Omni standards when handling guest complaints and issues
- remain professional in all situations
- work in stressful, high-pressure situations
- understand and follow proper uniform and grooming standards
- ensure the lobby public areas are maintained
- assist with monthly inventory if necessary
- maintain a clean workspace throughout entire shift
- follow proper procedures regarding tendering transactions
- maintain a cash bank and adhere to cash handling procedures
- ensure accuracy of guest room numbers for room charges
- collaborate with other departments to ensure guest needs are satisfied
- adhere to proper food handling procedures
- demonstrate proper knowledge of equipment use and safety procedures
- adhere to all policies regarding employee purchases and discount standards
- follow proper procedures for all logs, receipts and returns
- follow proper procedures for accepting credit cards and checks
- consistently prepare and serve beverages by Omni standards
- proactively seek ways to improve guest experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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