Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.50 - $16.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Employee assistance program
Job Description
The Fort Lauderdale Hotel, set to open in Fall 2025, is an exciting new addition to South Florida's hospitality landscape. Known as Omni Fort Lauderdale, this 29-story hotel will become an iconic landmark positioned at 1850 Eisenhower Boulevard. It is directly connected to the Broward County Convention Center and conveniently adjacent to prominent locations such as the Port Everglades cruise terminal and Fort Lauderdale Airport, being less than two miles away. Catering to conventions, travelers, and tourists alike, the hotel features 801 guest rooms and suites, multiple dining venues including a vibrant rooftop bar, a sprawling pool, a full-service spa... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year relevant customer service experience
- Ability to stand, walk, or sit for extended periods
- Ability to lift, carry, push or pull objects up to 40 pounds
- Ability to perform repetitive motions using hands and arms
- Ability to communicate clearly in English
- Ability to handle cash accurately and follow cash handling procedures
- Commitment to maintain uniform and grooming standards
- Willingness to work under high pressure
- Ability to maintain professionalism in all situations
Job Qualifications
- Minimum one year customer service experience
- Experience in food, beverage, or retail environment
- Previous coffee house and/or hotel experience preferred
- Cash handling experience required
- Ability to communicate verbally and in writing in English
- Ability to input information accurately using MICROS
- Ability to handle stressful situations calmly
- Ability to work cohesively with co-workers
- Ability to prioritize and follow up in fast-paced environment
- Familiarity with coffee, espresso, specialty drinks, and retail items
Job Duties
- Prepare and serve food and beverage offerings within a coffee house setting
- Communicate effectively with guests and associates
- Represent Omni standards when handling guest complaints and issues
- Maintain professionalism in all situations
- Work effectively in stressful, high-pressure situations
- Follow uniform and grooming standards
- Maintain cleanliness of lobby public areas
- Assist with monthly inventory if necessary
- Keep workspace clean throughout shift
- Follow proper procedures for tendering transactions and cash handling
- Ensure accuracy of guest room charges
- Collaborate with other departments to satisfy guest needs
- Adhere to proper food handling and safety procedures
- Follow employee purchase and discount policies
- Maintain logs, receipts, and process returns
- Accept credit cards and checks according to procedure
- Consistently prepare and serve beverages by Omni standards
- Proactively seek ways to improve guest experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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