Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $16.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
fitness center access
Career development opportunities
Job Description
Omni Fort Lauderdale Hotel is a premier luxury hotel set to open in Fall 2025, becoming a new iconic landmark in South Florida. This establishment is designed to provide guests with unmatched convenience and breathtaking views of the Atlantic Ocean. Located strategically at 1850 Eisenhower Blvd, the hotel is directly connected to the Broward County Convention Center, adjacent to the Port Everglades cruise terminal, and less than two miles from Fort Lauderdale Airport, making it an ideal location for both business and leisure travelers. The hotel will boast 29 stories with 801 guest rooms and suites, multiple dining options including... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year of related customer service experience
- ability to lift, carry, push, pull, or place objects weighing up to 40 pounds without assistance
- ability to stand, walk, or sit for extended periods
- able to perform repetitive motions using hands and arms
- willingness to work in stressful, high-pressure situations
- adherence to uniform and grooming standards
- strong communication skills in English
- ability to follow cash handling and tendering procedures
- capability to collaborate with multiple departments
- commitment to food safety and equipment operation standards
Job Qualifications
- Minimum 1-year customer service experience in food, beverage, and/or retail environment
- previous coffee house or hotel experience preferred
- previous cash handling and customer service experience required
- ability to communicate clearly and pleasantly in English verbally and in writing
- ability to accurately input information into MICROS
- ability to handle stressful situations while maintaining calm and welcoming demeanor
- ability to work cohesively with coworkers across departments
- ability to prioritize, organize, and follow up on guest requests in a fast-paced environment
- familiarity with coffee, espresso, specialty drinks, and retail items
Job Duties
- Prepare and serve food and beverage offerings within a coffee house setting
- communicate effectively with guests and associates
- represent Omni standards when handling guest complaints and issues
- maintain professionalism in all situations
- work effectively in high-pressure environments
- adhere to uniform and grooming standards
- keep lobby public areas clean and presentable
- assist with monthly inventory as needed
- maintain a clean workspace throughout the shift
- follow proper procedures for tendering transactions and cash handling
- ensure accuracy of guest room numbers for room charges
- collaborate with other departments to satisfy guest needs
- adhere to food handling and safety procedures
- maintain knowledge of equipment use and safety
- comply with policies on employee purchases and discounts
- handle logs, receipts, and returns according to procedures
- accept credit cards and checks following company policies
- ensure beverage preparation aligns with Omni standards
- seek proactive ways to improve guest experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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