Leasing Team Member

Spokane, WA, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.25 - $20.50
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
Pet insurance
401k Retirement Plan
Student Loan Assistance
Licensing Reimbursement
Parental leave
Housing allowances

Job Description

Cardinal is a well-established company in the residential leasing industry, known for its commitment to customer service excellence and community building. Specializing in property management, Cardinal focuses on maintaining 100% occupancy rates through effective resident retention and proactive leasing strategies. The company operates a variety of apartment communities where quality service and resident satisfaction are top priorities. With a culture that emphasizes core values and professional growth, Cardinal offers full-time positions that include competitive hourly pay, bonus potential, and comprehensive benefits packages tailored to support employees and their families. The position of Leasing Team Member at Cardinal is a full-time,... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 years of customer service and sales experience
  • Strong communication skills
  • Basic computer skills
  • Available evenings and weekends
  • Ability to work both indoors and outdoors in various weather conditions
  • Ability to stand, walk, reach, climb, stoop, and squat during work
  • Ability to lift and maneuver weights up to 20 pounds
  • Ability to travel occasionally
  • Ability to follow company policies and procedures
  • Ability to embody the Cardinal Culture and Core Values

Job Qualifications

  • 1-2 years of customer service and sales experience
  • Strong communication skills
  • High-energy and enjoys a fast pace environment
  • Enjoys and takes pride in providing excellent service
  • Great with people - warm, friendly and helpful in person and on the phone
  • Basic computer skills: typing and writing ability for correspondence, memos, etc
  • High school diploma or equivalent
  • Available evenings and weekends
  • Ability to embody the Cardinal Culture and Cardinal Core Values every day

Job Duties

  • Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied
  • Utilize the Cardinal Way of Leasing by warmly greeting prospective clients
  • Answer incoming leasing calls
  • Determine needs and preferences
  • Professionally present the community and apartment homes
  • Utilize feature/benefit selling
  • Close the sale
  • Follow up with prospective residents
  • Complete all lease applications and lease file paperwork
  • Maintain accurate lease file documentation in accordance with company policy
  • Participate in lease file audits as assigned by the Community Manager
  • Maintain cleanliness of the tour path to ensure a positive first impression of the community
  • Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors
  • Participate in and assist with planning community events
  • Assist with various additional community projects as assigned by the Community Manager
  • Participate in Cardinal U training as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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