Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.39
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
403b matching
Paid Time Off
Life insurance
Employee assistance program
Flexible spending account
Referral program
Aflac supplemental insurance options
Job Description
Volunteers of America (VOA) Illinois is a distinguished national, faith-based nonprofit organization with a rich history spanning over 125 years. As one of the oldest affiliates within the Volunteers of America family, VOA Illinois is renowned for delivering strength-based, trauma-informed, gender-responsive, and culturally sensitive programs and services at the highest standards of excellence. The organization is deeply committed to meeting the evolving needs of the communities it serves, continuously innovating and adapting its services to ensure maximum positive impact. Recognized as a certified "Great Place to Work," VOA Illinois fosters a vibrant organizational culture rooted in faith, innovation, and collaboration.... Show More
Job Requirements
- Position requires a high school diploma or equivalent
- must have excellent organization and customer service skills
- experience in successfully handling multiple priorities
- must be able to communicate effectively with a variety of personnel
- ability to work with other people
- ability to communicate effectively and maintain good relations with clients and employees
- must be proficient in Microsoft Office Word and Excel
- must have some flexibility as some Saturdays may be necessary to complete tasks
Job Qualifications
- High school diploma or equivalent
- excellent organization and customer service skills
- experience handling multiple priorities
- ability to communicate effectively with a variety of personnel
- ability to maintain good relations with clients and employees
- proficiency in Microsoft Office Word and Excel
- flexibility to work some Saturdays if necessary
Job Duties
- Work with property manager and other members of the property team to maximize revenues and adhere to budgeted cost parameters
- assist with daily rent collections as required
- accept revenue payments from residents and ensure payments are handled according to company policy and procedure
- answer and respond to telephone inquiries
- schedule site visits as appropriate
- greet prospects and clients directing them to correct party
- assist with completing prospect information cards
- assist prospects with completion of applications and complete application verifications according to company policy and procedure
- work with property manager and assistant property manager to update all resident forms and ensure security has required updates
- enter prospect, traffic, and leasing data correctly and timely into property management software
- assist property manager with preparation of investor, syndicator, and asset management file audits
- prepare and post weekly/monthly calendar of events and room scheduling
- maintain parking lot and bike room registration
- work with property team to maximize resident renewals
- take maintenance requests from residents and forward to maintenance
- record all requests in OneSite
- ensure adherence to company safety standards and key control policies
- work with on-site staff to ensure timely resolution of resident issues
- assist property manager with organizing and hosting resident functions
- assist with eligibility screenings for potential SSVF clients
- assist with basic administrative tasks for SSVF staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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