Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.25 - $16.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible schedule
Job Description
Carter-Haston is a respected leader in the property management sector, committed to excellence in managing residential communities. The company prides itself on a strong culture that prioritizes taking care of people, fostering positive relationships, and upholding integrity in every aspect of its operations. This approach has been instrumental in building its reputation for responsiveness and trust within the communities it serves. Carter-Haston operates with a distinctive management philosophy centered around the "5 Basics" and "5 Ps," which guide every team member in delivering superior property management services. These principles emphasize community appearance, exceptional homes, prompt attention, and resident satisfaction, combined... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in property management or leasing
- knowledge of Fair Housing Laws
- excellent communication skills
- ability to manage multiple tasks in a fast-paced environment
- proficiency in digital marketing tools
- strong organizational skills
- ability to conduct community tours
- customer service skills
Job Qualifications
- High school diploma or equivalent
- prior experience in property management or leasing is preferred
- strong interpersonal and communication skills
- knowledge of Fair Housing Laws
- ability to conduct tours and present community features effectively
- proficiency with digital marketing and social media platforms
- organizational skills for managing paperwork and resident files
- customer service orientation
- ability to work independently and as part of a team
- familiarity with market analysis techniques
Job Duties
- Complete the day-to-day transactions and tasks related to the operation of your assigned community
- execute all aspects of the leasing process
- assist with resident relations in accordance with company policies and Fair Housing Laws
- conduct community and apartment tours that result in new leases by highlighting features and providing information on the community and surrounding neighborhood
- assist in developing and executing comprehensive marketing strategies for the community, encompassing neighborhood/employer outreach plans, social media, digital marketing review, online reputation building, resident event coordination, and community engagement initiatives to foster a strong sense of community and increase visibility
- maintain organization of resident files
- process applications, credit screenings, and criminal background checks
- prepare lease agreements and renewals
- consistently follow up with prospective residents to finalize decisions and ensure customer satisfaction via phone call and email
- provide outstanding customer service to all residents, prospects, vendors, and other community members including greeting everyone that enters the lobby of the community
- promote resident satisfaction and retention by following established industry standards and company policies such as ensuring maintenance requests have been completed promptly and accurately and responding quickly to resident concerns or questions
- familiarize yourself with current industry trends by conducting market surveys of local competitor rental rates, concessions, and specials
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: