Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Equal opportunity employer
drug-free workplace
compliance with ADA regulations
comprehensive training
competitive salary
Job Description
Carter-Haston is a prominent property management company widely recognized for its commitment to fostering positive relationships and ensuring excellence in managing residential communities. With a strong emphasis on company culture, Carter-Haston prioritizes taking care of its people, which begins with a foundational commitment to caring for each other and building trust with all stakeholders. The company has developed a management philosophy centered around two key frameworks known as the 5 Basics and the 5 Ps, which guide the entire team in delivering outstanding service and maintaining high standards across all their properties. This approach has made Carter-Haston a respected leader... Show More
Job Requirements
- Six months to one year experience in property management leasing and sales and/or relatable customer service or sales role
- ability to meet and exceed sales goals
- proficient in Microsoft Office Suite word, excel, onedrive
- willingness to work weekends and holidays if applicable
- exceptional customer service and communication verbal and written skills
- reliable transportation
Job Qualifications
- Six months to one year experience in property management leasing and sales or relatable customer service or sales role
- proficiency in Microsoft Office Suite including Word, Excel, and OneDrive
- exceptional customer service and communication skills both verbal and written
- ability to meet and exceed sales goals
- reliable transportation
- willingness to work weekends and holidays if applicable
Job Duties
- Complete the day-to-day transactions and tasks related to the operation of your assigned community
- execute all aspects of the leasing process
- assist with resident relations in accordance with company policies and Fair Housing Laws
- conduct community and apartment tours that result in new leases by highlighting features and providing information on the community and surrounding neighborhood
- assist in developing and executing comprehensive marketing strategies for the community including neighborhood and employer outreach, social media, digital marketing, online reputation building, resident event coordination, and community engagement initiatives
- maintain organization of resident files
- process applications, credit screenings, and criminal background checks
- prepare lease agreements and renewals
- follow up with prospective residents to finalize decisions and ensure customer satisfaction via phone call and email
- provide outstanding customer service to all residents, prospects, vendors, and community members including greeting everyone entering the community lobby
- promote resident satisfaction and retention by ensuring maintenance requests have been completed promptly and accurately and responding quickly to resident concerns
- familiarize yourself with current industry trends by conducting market surveys of competitor rental rates, concessions, and specials
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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