Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Equal opportunity employer
Drug Free Workplace
ADA compliance
Job Description
Carter-Haston is a prominent property management company known for its unwavering commitment to creating positive living experiences for residents through dedicated service and excellence in community management. The company places the highest emphasis on fostering a culture that centers around taking care of people, valuing relationships, and maintaining integrity in all aspects of its operations. Carter-Haston embodies a management philosophy deeply rooted in two guiding frameworks: the 5 Basics and the 5 Ps. These principles ensure that every community managed by Carter-Haston maintains high standards in property appearance, resident satisfaction, and operational excellence, making it a leader in the industry.
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Job Requirements
- Six months to one year experience in property management leasing and sales and/or relatable customer service and sales role
- ability to meet and exceed sales goals
- proficient in Microsoft Office Suite (Word, Excel, OneDrive)
- willingness to work weekends and holidays if applicable
- exceptional customer service and communication (verbal and written) skills
- reliable transportation
Job Qualifications
- Six months to one year experience in property management leasing and sales and/or relatable customer service and sales role
- proficient in Microsoft Office Suite (Word, Excel, OneDrive)
- exceptional customer service and communication (verbal and written) skills
- ability to meet and exceed sales goals
- reliable transportation
- willingness to work weekends and holidays if applicable
Job Duties
- Complete the day-to-day transactions and tasks related to the operation of your assigned community
- execute all aspects of the leasing process
- assist with resident relations in accordance with company policies and Fair Housing Laws
- conduct community and apartment tours that result in new leases by highlighting features and providing information on the community and surrounding neighborhood
- assist in developing and executing comprehensive marketing strategies for the community encompassing neighborhood and employer outreach plans, social media, digital marketing review, online reputation building, resident event coordination, and community engagement initiatives to foster a strong sense of community and increase visibility
- maintain organization of resident files
- process applications, credit screenings, and criminal background checks
- prepare lease agreements and renewals
- consistently follow up with prospective residents to finalize decisions and ensure customer satisfaction via phone calls and email
- provide outstanding customer service to all residents, prospects, vendors, and other community members including greeting everyone that enters the lobby of the community
- promote resident satisfaction and retention by following established industry standards and company policies such as ensuring maintenance requests have been completed promptly and accurately and responding quickly to resident concerns or questions
- familiarize yourself with current industry trends by conducting market surveys of local competitor rental rates, concessions, and specials
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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