Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.50 - $20.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401k plan
Life insurance
short-term disability
Job Description
Stellar at Emerald Hills is a premier residential community committed to providing an inspiring and inclusive living environment for its residents. Known for its dedication to diversity and empowerment, this community strives to create a welcoming atmosphere where everyone feels valued and engaged. Stellar at Emerald Hills offers a range of modern amenities along with exceptional customer service, making it a sought-after location for prospective residents. The community is part of a broader network managed by Bryten, a company recognized for upholding federal and state disability laws and fostering equal employment opportunities for all its employees. Working at Stellar at... Show More
Job Requirements
- High school diploma or GED
- Some experience in customer service, leasing, hospitality, or retail service
- Ability to read, write, and communicate fluently in English
- Basic math skills
- Valid driver’s license
- Current automobile insurance
- Reliable transportation
- Positive attitude and energy
- Ability to work well with others
Job Qualifications
- High school diploma or GED required
- Degree preferred
- Great customer service with excellent communication skills from relatable experience whether property leasing or hospitality, retail service, etc
- Willingness to work harmoniously with other staff, vendors, contractors, and residents
- Requires reading and writing English fluently
- Basic mathematical skills required
- Ability to communicate in both written format or verbally with people and present a positive, professional image
- Excellent administrative and organizational abilities with a keen sense for details
- Strong customer service orientation with assertiveness
- Ability to professionally engage and "seal the deal"
- Solid computer skills, including working knowledge of MS Office Suite to include Teams, Word and Excel
- Yardi, Resmen, Onsite Property Management Software experience preferred
- Must have a valid driver’s license, current automobile insurance and reliable transportation
Job Duties
- Welcomes and engages prospects, residents and guests in person in the office and by answer the phone
- Prepares and schedules property viewings, conducts property tours and interviews prospective residents
- Addresses and resolves residents and prospective residents' questions, concerns, and complaints in a timely manner
- Processes potential resident applications (screening and reviewing results), renewing existing residents and creating rental agreements
- Inspects property conditions and ensures standards of cleanliness are met
- Coordinates with maintenance and housekeeping when needed
- Maintains organized and updated resident files and records
- Reports any problems or issues to the Community manager (or respective Leasing Manager)
- Maintains a professional, courteous manner with all residents, vendors, contractors, and fellow employees
- Ensures compliance of all work-related activities in a fair, ethical and consistent manner
- Helps/Assists and promote resident activities
- Complete any other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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