Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Quarterly Bonus Incentive
Annual performance review
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Disability insurance
Life insurance
401(k) with company contribution
Paid vacation
Paid sick leave
Paid holidays
personal day
paid volunteer day
Employee assistance program
charitable giving program
Job Description
Axis Residential is a forward-thinking property management organization that operates as a part of the Inland Group, a vertically integrated real estate developer, contractor, and operator specializing in multifamily and senior housing communities. With a strong reputation in the industry, Axis Residential distinguishes itself by prioritizing the well-being and success of its team members and fostering a meaningful community environment for its residents. The company culture is deeply rooted in relational and entrepreneurial values, encouraging authenticity, curiosity, and natural leadership among its employees. The team-oriented atmosphere empowers members to collaborate closely and share a passion for delivering excellence in property... Show More
Job Requirements
- High school diploma or equivalency certificate
- Valid driver’s license and insured, operable vehicle
- Preferred experience in residential property management, retail, sales, or customer service
- Excellent communication skills
- proficient in speaking, reading, and writing in English
- Strong computer skills including MS Office, property management software (i.e., Yardi, On-Site), and CRM solutions
- Willingness to work evenings and weekends as necessary
- Excellent customer service and interpersonal skills
- Must be a team player who takes a “we over me” approach
- Must be determined, ambitious, and self-motivated
Job Qualifications
- High School diploma or equivalency certificate
- Preferred experience in residential property management, retail, sales, or customer service
- Excellent customer service and interpersonal skills
- Excellent communication skills
- proficient in speaking, reading, and writing in English
- Strong computer skills, including MS Office, property management software (i.e., Yardi, On-Site), and CRM solutions
- Willingness to work evenings and weekends as necessary
- Valid driver’s license and insured, operable vehicle
Job Duties
- Practice professional and relational leasing techniques by connecting with prospective residents through phone calls, emails, walk-ins, and appointments
- Receive inbound phone/email inquiries while listening with intent to gather information from prospective residents to build relationships and curate a personalized and Affinitized experience
- Ensure complete and accurate prospect information is collected, entered, and updated in the sales management system on a consistent basis
- Conduct an individualized experience for each tour based on the prospective resident’s needs and interests
- Perform daily, meaningful prospect follow-up in accordance with Affinity expectations and standards through phone calls, personalized next steps, Sales Mail, notes, etc
- Coordinate depositor related creative follow-up and engagement
- Maintain a community culture focused on enhancing our residents’ way of life while providing excellent customer service and a supportive home environment
- Support the community by hosting and participating in onsite community events for residents and prospects
- Build meaningful strategic partnerships with businesses, service providers, and senior housing communities in the local area
- Coordinate and participate in offsite sales and marketing events for potential residents and strategic partners
- Use the on-site property management software applications to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents
- In partnership with the team, execute marketing activities and events to create and drive traffic to the property, including implementing prospect facing events, resident and realtor referral programs, outreach programs, online and social media marketing tools, and following other property-specific marketing plans, drives, and special programs
- Ensure all online advertisements and postings are accurate and up to date
- Evaluate and shop competitors quarterly to understand the competitive landscape and our strategic position relative to the competition
- Complete and maintain all documents required for resident and property files, including background/credit checks, liability insurance, etc
- Observe the condition of the grounds, buildings and model apartment homes on a regular basis and report any irregularities or maintenance needs to the Community Director
- Comply with all company policies/procedures and Fair Housing Laws
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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