Cardinal Group Managment logo

Cardinal Group Managment

Leasing & Marketing Team Leader

Lansing, MI, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
bonus eligibility
Training and Development
Employee assistance program
Retirement Plan

Job Description

The hiring establishment is a property management company specializing in residential communities, committed to providing exceptional living experiences through meticulous property operations and dedicated customer care. Operating in the multifamily housing sector, this organization prides itself on delivering high-quality service and maintaining vibrant, safe, and welcoming communities for its residents. The company supports its team members with a positive work culture that values integrity, professionalism, and collaboration. As part of its commitment to excellence in property management, it seeks a Leasing & Marketing Team Leader to play a pivotal role in ensuring the community’s success and residents' satisfaction. This position... Show More

Job Requirements

  • 1-2 years of customer service and sales experience
  • High school diploma or equivalent
  • Strong communication skills
  • Basic computer skills
  • Ability to work evenings and weekends
  • Ability to embody the Cardinal culture and core values
  • Ability to assist residents with day to day tasks
  • Ability to maintain accurate records
  • Ability to stand, walk, reach, climb, stoop, or squat
  • Ability to work inside and outside in all weather conditions
  • Ability to push, pull, lift, carry, or maneuver weights of up to 20 pounds
  • Availability for rare or regular travel as needed

Job Qualifications

  • 1-2 years of customer service and sales experience
  • Strong communication skills
  • High-energy and enjoys a fast pace environment
  • Enjoy and take pride in providing excellent service
  • Excellent customer service skills warm, friendly and helpful in person and on the phone
  • Basic computer skills: typing and writing ability for correspondence, memos, etc.
  • High school diploma or equivalent
  • Available to work evenings and weekends
  • Ability to embody the Cardinal culture and Cardinal core values every day

Job Duties

  • Utilize company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up
  • Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal company team member or a vendor
  • Complete all lease applications and participate in the verification of applications
  • Notify prospective clients of results
  • Maintain accurate client records in accordance with company policy
  • Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis
  • Maintain and perform upkeep of the tour route to ensure curb side appeal
  • Assist residents with day to day tasks, as a part of the community's concierge program
  • Participate in Cardinal U training as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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