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Cardinal Group Companies

Leasing & Marketing Team Leader

Norman, OK, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
bonus eligibility
Paid Time Off
employee training
Career Development
Retirement Plan
Paid holidays

Job Description

The hiring establishment is a reputable property management company specializing in residential communities. This company is dedicated to providing comfortable, well-maintained apartment homes and fostering strong community relations. The company focuses on creating a welcoming environment for both residents and prospective clients, ensuring a seamless living experience and top-notch customer service. As a full-time, non-exempt position with an hourly rate compensation, this opportunity also includes benefits and bonus eligibility, reflecting the company's commitment to rewarding its employees for their contributions.

The Leasing & Marketing Team Leader plays a pivotal role within the property management team, primarily assisting the Communi... Show More

Job Requirements

  • high school diploma or equivalent
  • 1-2 years of customer service and sales experience
  • strong communication skills
  • basic computer skills
  • available to work evenings and weekends
  • ability to embody the cardinal culture and cardinal core values
  • ability to physically access all parts of the property and work inside and outside in all weather conditions
  • ability to push, pull, lift, carry or maneuver up to 20 pounds
  • ability to stand, walk, reach, climb, stoop or squat
  • ability to talk and hear
  • ability to use hands and fingers for typing and handling
  • willingness to travel occasionally

Job Qualifications

  • 1-2 years of customer service and sales experience
  • strong communication skills
  • high-energy and enjoys a fast pace environment
  • enjoy and take pride in providing excellent service
  • excellent customer service skills warm, friendly and helpful in person and on the phone
  • basic computer skills: typing and writing ability for correspondence, memos, etc
  • high school diploma or equivalent
  • available to work evenings and weekends
  • ability to embody the cardinal culture and cardinal core values every day

Job Duties

  • Utilize company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up
  • Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal company team member or a vendor
  • Complete all lease applications and participate in the verification of applications, notify prospective clients of results
  • Maintain accurate client records in accordance with company policy, update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis
  • Maintain and perform upkeep of the tour route to ensure curb side appeal
  • Assist residents with day to day tasks, as a part of the community's concierge program
  • Participate in Cardinal U training as required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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