Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
flexible scheduling
Supportive team environment
Job Description
The Heights at College Station is a premier residential community dedicated to providing students and residents with a vibrant, welcoming environment. Nestled in the heart of College Station, this community is designed to foster connections and create memorable living experiences through exceptional service, engaging events, and thoughtful amenities. The Heights takes pride in building a dynamic community where residents feel at home, supported, and inspired. With a focus on innovation and resident satisfaction, it consistently strives to maintain a welcoming atmosphere that appeals to a diverse group of students and young professionals. As a part of a well-established network of... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or related field preferred
- Ability to work evenings and weekends
- Strong organizational skills
- Proficient with CRM software or willingness to learn
- Excellent communication skills
- Ability to multitask and manage time efficiently
Job Qualifications
- Strong communication and interpersonal skills
- Organized and detail-oriented with ability to manage multiple tasks
- Positive attitude and proactive problem-solving approach
- Passion for customer service, sales, leasing, and marketing
- Experience in sales, leasing, hospitality, or customer service is preferred
- Previous roles as Brand Ambassador, Leasing Consultant, or Administrative Assistant are a plus
- Interest in social media, marketing, and event planning is desirable
Job Duties
- Be a brand ambassador—greet prospective residents with energy and enthusiasm, providing tours of the community
- Assist with lease applications and ensure a smooth process for future residents
- Utilize CRM systems to track leads and manage prospect interactions
- Deliver exceptional customer service to current and prospective residents
- Assist with front desk operations, including handling inquiries, answering calls, and responding to emails
- Plan and execute engaging resident events aligned with the community brand
- Collaborate with the Social Media Intern to align marketing content with leasing and community engagement efforts
- Maintain the community’s tour path creating a standout first impression
- Monitor competition and market trends while contributing new marketing ideas
- Work closely with leadership to develop strategies for leasing success
- Participate in training programs to improve skills in leasing, marketing, and customer service
- Support the Leasing Manager in mentoring new team members
- Assist with special projects, outreach efforts, and creative marketing campaigns
- Assist with other duties and special projects as assigned
- Availability to work evenings and weekends as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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