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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Professional development opportunities
community involvement events
Job Description
The Biltmore is a prestigious luxury hospitality establishment renowned for its commitment to excellence and guest satisfaction. Situated in an idyllic location with rich history and a dedication to outstanding service, the Biltmore represents the pinnacle of resort experiences. Known for its elegant accommodations, exquisite dining options, and exceptional amenities, the resort attracts discerning guests who expect the highest standards of professionalism and quality during their stay. The organization prides itself on fostering a positive work environment where employees are valued, supported, and given opportunities to grow and succeed in their careers. With a focus on innovation and continuous improvement,... Show More
Job Requirements
- previous FORBES training experience preferred
- bachelor’s degree in human resources business management or equivalent education and/or experience preferred
- minimum three years’ experience in training and development within the hospitality industry preferably in a luxury hospitality setting
- ability to work collaboratively with department heads and managers
- excellent organizational skills
- strong professionalism and integrity
- ability to maintain confidentiality
Job Qualifications
- bachelor’s degree in human resources business management or equivalent education and/or experience preferred
- minimum three years’ experience in training and development within the hospitality industry preferably in a luxury hospitality setting
- knowledge of FORBES training standards preferred
- strong communication and interpersonal skills
- ability to develop engaging training materials
- experience in coaching and mentoring staff
- understanding of state and federal training compliance requirements
Job Duties
- create develop implement and assess training programs
- deliver all hotel training programs including new hire orientation train the trainer customer service standards and LVX brand standards
- create and develop materials for training as needed
- implement and present resort-wide training and development initiatives
- create and maintain updated training records and produce reports
- coach staff on skills and career development
- conduct yearly learning and development needs assessments and recommend programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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