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Learning & Development Director

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $86,100.00 - $126,100.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Vision Insurance
Retirement Plan
Professional development opportunities
Employee wellness programs

Job Description

Highgate Hotels is a prominent real estate investment and hospitality management company with over 30 years of industry expertise and more than $15 billion in assets under management. The company boasts a diverse portfolio of over 400 hotels across North America, Europe, the Caribbean, and Latin America, positioning it as a global leader in hospitality. Known for its innovative approach, Highgate continually advances its portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts. Leveraging cutting-edge revenue management tools, Highgate anticipates evolving market dynamics to drive operational outperformance and maximize asset value. With a seasoned executive team... Show More

Job Requirements

  • Bachelor's degree in HR, organizational development, education, or related field preferred
  • 7+ years of experience in learning & development, talent management, organizational development, or related fields
  • Proven track record of designing and scaling enterprise-wide learning strategies
  • Expertise in adult learning theory and instructional design
  • Experience in leadership development and organizational capability initiatives
  • Strong communication and facilitation skills
  • Ability to manage stakeholder relationships and vendors
  • Strategic thinker with strong problem-solving skills

Job Qualifications

  • Bachelor's degree in HR, organizational development, education, or related field preferred
  • 7+ years of experience in learning & development, talent management, organizational development, or related fields
  • Familiarity with talent frameworks, competency models, and career architecture methodologies
  • Proven track record of designing, implementing, and scaling enterprise-wide learning strategies
  • Expertise in adult learning theory, instructional design methodologies, and modern learning technologies
  • Experience leading organizational capability initiatives such as leadership development, onboarding, skills academies, and performance enablement
  • Demonstrated ability to develop long-term L&D strategies aligned with business goals
  • Strong stakeholder management and consultative skills, including working with senior executives
  • Ability to manage vendors and external partners
  • Experience leading change management initiatives and driving learning culture transformations
  • Ability to coach and develop leaders at all levels
  • Exceptional communication and facilitation skills
  • Strategic thinker with a bias for action and measurable business outcomes
  • Ability to influence without authority across complex, matrixed organizations
  • Strong analytical and problem-solving abilities

Job Duties

  • Implement regional learning plans aligned to corporate L&D strategy and property needs
  • Facilitate leadership programs, service culture workshops, and compliance-driven training
  • Lead deployment of new learning programs including 360 Reviews, HigherUP, Accelerate, and Highgate Academy curriculum migrations
  • Partner with Operations to ensure all training supports business performance, guest satisfaction, and brand standards
  • Conduct learning audits to ensure alignment with operational expectations (Inspect what we expect)
  • Coach new and existing leaders
  • assess talent readiness and development gaps
  • Design and deliver targeted programs based on succession plans and property performance opportunities
  • Reinforce Highgate's People First culture across all properties
  • Lead culture immersion during transitions, new property openings, and leadership onboarding
  • Maintain regional L&D dashboards-course completions, audit results, compliance metrics, leadership readiness scores
  • Report progress regularly to Regional HRD, VP Ops, and Corporate L&D

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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