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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $115,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible schedule
Job Description
LSG Sky Chefs is a globally recognized leader in the airline catering and hospitality industry, known for delivering top-tier culinary experiences and exceptional service to airline customers across North and Latin America. Established as one of the world's largest airline catering providers, LSG Sky Chefs has built a reputation for quality, innovation, and dedication to client satisfaction. The company prides itself on its commitment to operational excellence, continuous improvement, and fostering a supportive work environment for its employees. It was voted "Airline Caterer of the Year in North America" for both 2023 and 2024, underscoring its position as a pioneer... Show More
Job Requirements
- Bachelor's degree in industrial or process engineering or related field
- five to seven years experience in production or process method development
- three to five years experience in manufacturing or automotive industry
- effective facilitation skills
- leadership experience in managing teams and driving change
- knowledge of lean manufacturing principles
- proven success in process improvements
- Six Sigma or lean certification preferred
- knowledge of quality and change management
- strong analytical and problem-solving abilities
- proficient in windows software
- excellent communication skills
Job Qualifications
- Bachelor's degree, preferably in industrial or process engineering or equivalent experience
- five to seven years experience in developing and implementing production or process methods
- three to five years experience in manufacturing or automotive industry
- effective workshop facilitator skills
- leadership experience in driving change and delivering results
- knowledge of lean concepts including Toyota Production System
- proven track record in lean manufacturing and process redesign implementation
- Six Sigma Black Belt, Green Belt, or Lean Master Certification preferred
- knowledge of Total Quality Management and change management experience preferred
- strong analytical and problem-solving skills
- sound delegation skills with effective follow-up
- proficient with windows-based software
- excellent verbal and written communication skills
Job Duties
- Implement and drive continuous improvement across Customer Service Center in close coordination with management staff
- implement LSG Production System for CSC in line with corporate and regional policies
- teach the principals of lean and other process improvements and provide training as required within area of CSC
- support CSC in the implementation of Regional Operational Excellence Strategy, guidelines, and policies
- support CSC management teams to achieve business targets
- define continuous improvement targets together with management staff and report performance against set operational objectives
- analyze cost reduction potential and deliver budget results related to productivity and process improvements
- report on KPIs for quality, productivity costs, and service delivery
- ensure communication and know-how sharing processes between CSCs in the country and region
- identify and train CSC departmental management and core employees on production system methodology and lean principles
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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