Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee ownership
Career development opportunities
Employee Discounts
Retirement Plan
Job Description
H-E-B is a renowned grocery retail company that prioritizes its Partners and Customers by fostering a community where people come first. As a major player in the omnichannel retailing landscape, H-E-B has built a reputation for quality, innovation, and customer service that stands out in the grocery industry. Known for providing a diverse range of products including fresh foods, bakery items, deli selections, and prepared foods, H-E-B focuses on creating an engaging and supportive work environment where employees are encouraged to grow, learn, and contribute. The company offers employee ownership opportunities, meaning that Partners can become owners in the company,... Show More
Job Requirements
- Minimum age 18
- high school diploma or equivalent
- completion of company orientation and food safety and sanitation training upon hire
- knowledge of customer service principles
- ability to communicate effectively
- ability to work in a fast-paced retail environment
- ability to lift up to 50 pounds for bakery department and 55 pounds for deli department
- excellent interpersonal skills
- ability to stand and walk for extended periods
- ability to maintain food safety and sanitation standards
Job Qualifications
- High school diploma or equivalent
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- knowledge of computer systems and equipment including PC, symbol, scales, and label machines
- ability to function in a fast-paced retail environment focusing on detailed and precise tasks
Job Duties
- Provide superior customer service
- take orders from customers by telephone or in person
- answer customer questions regarding products and assist them with selections
- prepare, package, and merchandise fresh product effectively
- slice, package, label, rotate, and cull products for poor quality
- assist in technical areas as needed such as basic set-up and clean-up processes
- use suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
- clean and sanitize display cases
- operate and maintain equipment properly
- comply with H-E-B food safety and sanitation standards
- comply with department and store operating procedures
- record production and shrink to aid in production planning (Bakery)
- assist in baking, frying, decorating as needed (Bakery)
- cull bakery products for poor quality and expiration dates (Bakery)
- take care of service counter customers (Deli)
- use ordering system applications (Deli)
- use Fresh Production Planner (Deli)
- perform inventory management processes (MSI, PAW) as required (Deli)
- ensure catering orders are prepared and ready for customer pickup (Deli)
- perform all sanitation and maintenance tasks for deli slicers (Deli)
- serve and package products at customer's request (Prepared Foods)
- educate customers on preparation and reheating instructions of prepared foods (Prepared Foods)
- prepackage condiments for prepared food items (Prepared Foods)
- cut, slice, dice, chop food in preparation for chef (Prepared Foods)
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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