Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Flexible Hours
Closed Sundays
competitive pay
Work Directly With A Chick-fil-A Operator
Great Place to Work
Job Description
Chick-fil-A is a prominent fast-food restaurant chain known for its customer service excellence and high-quality food offerings, specializing primarily in chicken-based menu items. Established with a strong focus on community values and customer satisfaction, Chick-fil-A has grown into one of the most recognizable brands in the quick-service restaurant industry. The company's commitment to a positive work culture, strong leadership, and maintaining operational standards helps it stand out among competitors. With locations across the United States, Chick-fil-A prides itself on providing not only delicious food but also an outstanding guest experience.
At Chick-fil-A, leadership roles are pivotal in maintaining the company... Show More
At Chick-fil-A, leadership roles are pivotal in maintaining the company... Show More
Job Requirements
- hard-working
- team-oriented
- friendly
- honest
- excellent customer skills
- bilingual (english, spanish and/or portuguese) is a plus
Job Qualifications
- minimum 2 years leadership experience for team leader role
- minimum 3-4 years leadership experience for shift leader role
- 5-10 years senior management experience as gm or higher
- excellent customer service skills
- strong leadership and team management abilities
- ability to maintain high standards of cleanliness and operational efficiency
- effective communication and problem-solving skills
Job Duties
- insure that shift leaders follow recipes and read tickets to prepare all orders accurately
- insure that shift leaders are precise with weights and measurements for all recipe items
- ensure shift leaders work at a pace to maintain established speed of service guidelines
- maintain clean workstations at all times
- verify cashiers follow proper cash handling procedures
- execute proper security and cash control procedures and hold cashiers accountable
- monitor dining room, restroom, parking lot and overall facility cleanliness
- perform any of the mentioned tasks as required during the shift
- address guest issues and consult management on complex matters
- maintain positive working relationships and treat employees with respect
- communicate employee performance and policy violations to management
- strictly adhere to all company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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