Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $30.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
employee pet discount
Employee Referral Bonus
Job Description
Calusa Veterinary Center is a premier veterinary hospital located in Boca Raton, FL, providing comprehensive small animal care for over 20 years. Accredited by the American Animal Hospital Association (AAHA), this full-service, 24-hour general practice and emergency facility stands out for its advanced medical technology and compassionate approach to pet health. The center spans 10,000 square feet and hosts 10 experienced doctors and a large dedicated team, ensuring that every client and their pet receive the highest standard of service and medical attention.
At Calusa Veterinary Center, modern tools like digital radiography, digital dental radiography, in-house labs, CO2 laser surger... Show More
At Calusa Veterinary Center, modern tools like digital radiography, digital dental radiography, in-house labs, CO2 laser surger... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in veterinary or medical front desk role
- Basic knowledge of veterinary terminology
- Excellent communication skills
- Empathy when discussing sensitive topics
- Ability to multitask in a fast-paced environment
- Professional and positive demeanor
- Flexibility to work nights, days, and weekends
Job Qualifications
- Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
- Basic knowledge of veterinary terminology and procedures
- Comfort discussing sensitive topics such as end-of-life care and financial discussions with empathy
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Be the first point of contact
- Greet clients and their pets warmly
- Complete the sign-in process
- Verify and confirm appointment details
- Ensure clients feel informed and reassured
- Support clinical flow by escorting clients to exam rooms
- Assist in relaying key information between clients and clinical staff
- Manage client communications including handling incoming calls and making outbound calls for appointment reminders and follow-up care
- Process payments and manage invoicing
- Schedule future appointments with attention to detail
- Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
- Create a welcoming space by maintaining a clean, organized, and client-ready environment
- Occasionally assist with pet-related clean-up to ensure a pleasant experience for all visitors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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