Lead Valet Attendant-(Riddle Hospital)

Wilmington, DE, USA|Onsite

Job Overview

Employment Type

Temporary

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Day Shifts

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Towne Park is a leading company specializing in premium parking and hospitality services, committed to delivering superior experiences to guests across various hospitality venues. Known for its dedication to customer service excellence and operational efficiency, Towne Park partners with hotels, hospitals, and event centers to offer seamless parking and guest services. The company prides itself on fostering a professional work environment that values teamwork, integrity, and continuous improvement. With a strong focus on safety and guest satisfaction, Towne Park maintains a well-trained workforce equipped to handle a variety of hospitality-related tasks with a courteous and knowledgeable approach.

The Guest Se... Show More

Job Requirements

High school diploma or GED
Must be at least 18 years old
Must be able to pass criminal background check, MVR and drug screen
Must complete wheelchair safety training
Six months related experience or training, or equivalent
Must have and maintain a valid driver’s license and clean driving record
Must be able to drive manual transmission
Must be able to speak, read and write standard English
Must be able to read and comprehend simple instructions
Must be able to write simple correspondence
Must be able to present information effectively in one-on-one and small group situations
Must be able to apply reasoning and understanding to follow written, oral or diagram instructions
Must have basic math skills including addition, subtraction, multiplication and division
Must understand 24 hour and military time systems
Must understand rates applicable to time passed

Job Qualifications

High school diploma or GED
At least 18 years of age
Must pass criminal background check, MVR and drug screen
Completion of Wheelchair Safety Training
Six months related experience or equivalent
Valid driver’s license with clean driving record
Ability to drive manual transmission
Proficient in speaking, reading and writing standard English
Ability to comprehend simple instructions and write correspondence
Effective presentation skills in small group and one-on-one settings
Strong reasoning and understanding skills
Basic mathematical skills including addition, subtraction, multiplication and division
Ability to understand 24 hour and military time
Clear understanding of rate calculations related to time passed

Job Duties

Maintain a pleasant, friendly and professional demeanor with guests, client staff and coworkers
Acknowledge and greet guests within 30 seconds of arrival
Participate effectively in delivering aggressive hospitality
Open all vehicle and hotel doors for guests
Check in arriving guests and explain parking and retrieval procedures
Park and retrieve vehicles while driving cautiously
Handle guest complaints and difficult situations calmly
Use proper phone etiquette
Post in appropriate areas when not assisting guests
Conduct room presentations during bell services
Assist with delivery and pickup to guest rooms
Provide directions, taxi assistance, reservations and inquiries
Maintain detailed knowledge of facility and local area
Promote teamwork by leading through example
Appoint associates to routine roles
Assign coworkers to special tasks as directed
Reduce staff during shifts based on business needs
Issue and collect vehicle claim checks accurately
Complete vehicle ticketing and damage surveys
Secure keys properly
Ensure no lift services are provided, only assistance
Check and clean wheelchairs
Protect guest confidentiality under HIPAA
Maintain security of financial information
Assist with work schedules and notify associates of changes
Collect and reconcile revenue
Complete cash drop slips and shift reports accurately
Reconcile revenue and tickets at shift end

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: