Lead Valet Attendant - Renaissance Daytona Beach Oceanfront Hotel

Palm Coast, FL, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $17.00

Work Schedule

Flexible

Day Shifts

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Towne Park is a dedicated hospitality services company that goes beyond providing routine jobs to offer impactful career opportunities. Focused on creating exceptional experiences, Towne Park serves millions of patients, visitors, and guests with a commitment to compassionate service. Whether it’s easing the anxiety of a patient and their family, enhancing the experience for guests in new cities, or supporting colleagues, the company emphasizes the power of small, meaningful interactions to make a difference every day. Towne Park thrives on a culture of hospitality, teamwork, and making a tangible impact through smiles and positive service moments. This has established the... Show More

Job Requirements

High school diploma or GED
Must be 18 years or older
Ability to pass criminal background check, MVR, and drug screen
Completion of Wheelchair Safety Training
Six months related experience or equivalent training
Valid driver’s license and clean driving record
Ability to drive manual transmission
Proficiency in English communication
Ability to comprehend and write simple instructions and correspondence
Basic math skills
Ability to understand timekeeping systems
Strong interpersonal and problem-solving skills
Ability to perform physical tasks including lifting and standing for extended periods
Willingness to work outdoor shifts under varying environmental conditions
Ability to travel up to 5 percent
Commitment to maintaining guest confidentiality and security of information

Job Qualifications

High school diploma or general education degree
Must be at least 18 years of age
Able to pass a criminal background, motor vehicle record (MVR) check, and drug screen
Completion of Wheelchair Safety Training course provided by Towne Park
Six months related experience and/or training or equivalent combination of education and experience
Valid driver’s license with a clean driving record
Ability to drive manual transmission
Proficient in speaking, reading and writing Standard English
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Effective presentation skills in one-on-one and small group situations
Ability to apply reasoning and understanding to follow instructions given in written, oral, or diagram form
Basic mathematical skills including addition, subtraction, multiplication, division involving American money units
Ability to understand 24-hour and military time systems
Clear understanding of rate application based on elapsed time

Job Duties

Maintains a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers
Acknowledges and greets guests within 30 seconds of arrival to create favorable first and last impressions
Opens all vehicle and hotel doors for guests
Checks in arriving guests and explains vehicle parking and retrieval procedures
Parks and retrieves vehicles while driving slowly and cautiously
Maintains accuracy and composure while under pressure to effectively handle guest complaints and difficult situations
Uses proper phone etiquette
Performs effective room presentations when providing bell services
Assists with the delivery and pick up of items to guest rooms
Assists guests with directions, taxis, reservations and other inquiries
Maintains detailed knowledge of the client’s facility, including outlets, meeting rooms, amenities, local attractions, parking rates, and other pertinent information
Promotes teamwork philosophy through leading by example and effective communication
Leads work group in delivering high levels of guest service
Assigns coworkers to routine and special roles as directed
Manages staff adjustments during shifts if business conditions dictate using approved methods
Issues claim checks to guests after receiving vehicle keys and collects claim checks prior to issuing keys
Completes ticket information accurately
Secures all keys properly
Ensures staff provide hand assistance only, not lift services
Checks, cleans and maintains wheelchairs for safe operation
Protects guest confidentiality according to HIPAA requirements
Maintains security of customer financial and identifying information
Assists Account Manager in building work schedules and communicating changes
Collects revenue for all vehicles
Completes cash drop slips, envelopes, shift reports and other paperwork with accuracy
Reconciles revenue and tickets at shift end

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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